Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,093
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
4
I love this phone
on October 14, 2024
Posted by: Eggchef69
[This review was collected as part of a promotion.] I love my Zfold5. I got it beacsue I wanted a device that would fit in my pocket but had a big enough screen for me to watch sports on the go. This phone checks all the boxes for me. Fits in my pocket, lighter than I expected and has a wonderful screen for watch football, soccer, lacrosse, etc. One thing that keeps it from being 5 stars is that I came from a galaxy S21 ultra and I feel like that phone had a better/.ore user friendly camera. Overall though great device and I am very happy with it.
Value
4
Response from Samsung USBy R&R Team, January 19, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold5! We’re thrilled to see that you love the device and that it fits your needs so well. The Z Fold5 is designed to be a powerful companion for on the go lifestyles, with its compact form factor allowing easy portability without compromising on screen size. With the stunning 7.6-inch Flex Display, you can immerse yourself in every play of your favorite sports, whether it’s football, soccer, or lacrosse. We understand your previous experience with the Galaxy S21 Ultra’s camera, as it has been a standout feature for many users. The Galaxy Z Fold5 includes advanced camera capabilities designed to elevate your photography and videography, but we appreciate your feedback as we continuously strive for improvement. We’re glad the device has met your expectations overall, and we hope you continue to enjoy all the features it has to offer! If you have any further questions or inquiries, feel free to reach out to us at Samsung Support. Thank you for being a part of the Galaxy community! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great for work
on October 14, 2024
Posted by: Productivity
[This review was collected as part of a promotion.] I can open excel, word or other office apps when I open the phone and see and utilize clearly. It's AI features are a definite plus, as it gets me insights I would not have thought of previously without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 5 Streaming, Picture, AI
on October 14, 2024
Posted by: Paulus
[This review was collected as part of a promotion.] It more faster, better picture and the older models, the screen is more clear, galaxy AI is good, for streaming is going well , it is clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Robust Powerhouse with powerful features.
on October 14, 2024
Posted by: RobustPowerhouse
[This review was collected as part of a promotion.] Samsung Galaxy Fold 5: A Robust Portable Powerhouse
The Samsung Galaxy Fold 5 is a testament to the future of smartphone technology, offering a robust, portable device packed with cutting-edge features. Its foldable design, coupled with powerful hardware and innovative software, sets it apart from traditional smartphones.
A Durable Device
One of the most striking features of the Fold 5 is its durability. Samsung has made significant improvements to the hinge mechanism, ensuring a smoother, more reliable fold. The device feels solid in hand and can withstand everyday wear and tear. The added layer of protection on the outer screen provides peace of mind, knowing that your investment is safeguarded.
A Versatile Companion
The Fold 5's versatility is unmatched. When unfolded, it transforms into a tablet-like device, perfect for multitasking, consuming media, or working on productivity tasks. The large, immersive display offers a truly cinematic experience for movies and games. On the other hand, when folded, it becomes a compact smartphone that fits comfortably in your pocket. This dual-screen functionality caters to a wide range of users and lifestyles.
Powerful Performance.
The Samsung Galaxy Fold 5 is a testament to the future of smartphone technology, offering a robust, portable device packed with cutting-edge features. Its foldable design, coupled with powerful hardware and innovative software, sets it apart from traditional smartphones.
A Durable Device
One of the most striking features of the Fold 5 is its durability. Samsung has made significant improvements to the hinge mechanism, ensuring a smoother, more reliable fold. The device feels solid in hand and can withstand everyday wear and tear. The added layer of protection on the outer screen provides peace of mind, knowing that your investment is safeguarded.
A Versatile Companion
The Fold 5's versatility is unmatched. When unfolded, it transforms into a tablet-like device, perfect for multitasking, consuming media, or working on productivity tasks. The large, immersive display offers a truly cinematic experience for movies and games. On the other hand, when folded, it becomes a compact smartphone that fits comfortably in your pocket. This dual-screen functionality caters to a wide range of users and lifestyles.
Powerful Performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 14, 2024
Posted by: TxExige
[This review was collected as part of a promotion.] Best foldable on the market. Great bright screen, awesome AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hands down, the best phone I've owned
on October 14, 2024
Posted by: Gribb78
[This review was collected as part of a promotion.] The device is amazing for consuming content, multitasking and just about about anything else you want to toss at it. It feels very premium and made well. I genuinely love this phone and have been using it daily since it's release. The only issue that I've had with it is the screen protector. The factory installed one lasted exactly 1 year (almost to the day). Had it replaced, lasted 1 month. Had another one put on and that one lasted 1 week. I've since installed one myself that has lasted approximately 1 month and is now starting to crack in the middle near the top edge of the hinge. Same place all of the other protectors started to fail. It's been a bit of an irritating situation for me lately but it doesn't make me want to go back to a normal phone...... Yet, but it's getting close. Other than that, the phone is absolutely amazing, love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A+, #1 phone ever
on October 14, 2024
Posted by: Slyguy
[This review was collected as part of a promotion.] The only caution I could possibly give to anyone considering buying this phone is that there is NO TURNING BACK. After years of having the Z-Fold 4, it was time for a new phone and after shopping around, in my opinion, was a complete and utter waste of time. NO OTHER PHONE COMPARES.
The Fold 5 is by far the BEST PHONE I have ever owned and cannot see how they can improve on perfection.
One more cautionary remark is that whenever you use it in public, inevitably somebody will ask about it and want to ask you all about it...
The Fold 5 is by far the BEST PHONE I have ever owned and cannot see how they can improve on perfection.
One more cautionary remark is that whenever you use it in public, inevitably somebody will ask about it and want to ask you all about it...
You WILL NOT BE ABLE TO GO BACK TO SMALLER PHONES!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has amazing features.
on October 14, 2024
Posted by: Artmar0911
[This review was collected as part of a promotion.] The AI future is very useful and helpful. I can use it for writing a paragraph or sent polite message.
Value
5
Written by a customer while visiting Samsung US