Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Great phone
on August 18, 2024
Posted by: Cheekeeleen
[This review was collected as part of a promotion.] Galaxy AI makes thing more seamless navigating and searching for anything on the web. Best phone on the market always suprises me with its technology
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance and quality
on August 20, 2024
Posted by: Bobthebuilder
[This review was collected as part of a promotion.] This product is the best performing phone especially when it comes to its battery life and trying to get work done in time. Having the ability to fold it into a tablet gives me the opportunity to work wherever and still be able to watch movies at the same time. It also helps me keep up with everything else that goes on throughout the day without it always being a hassle. Not only does it have good multi tasking features but the quality and durability is the best I've had so far. It can withstand drops from a decent height and also handle water if it ever gets wet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on August 20, 2024
Posted by: Jesse8833
[This review was collected as part of a promotion.] The best phone I've ever had. I don't think I can go back to a normal phone again after having a foldable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold is an amazing phone
on August 22, 2024
Posted by: Nadabop
[This review was collected as part of a promotion.] The phone is great I like that I am able to to multiple tasks at the same time. I wish it had the same camera as the galaxy s 23 ultra though that would make it all the more amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Zfold 5
on August 22, 2024
Posted by: Trueteck
[This review was collected as part of a promotion.] My zfold 5 has been an absolute joy to learn and the Galaxy Ai has been such a joy to get to know. I look forward to my next plan upgrade so I can get the zfold 6 or the news one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great functionality in all areas and very compact
on August 23, 2024
Posted by: 1QueenB
[This review was collected as part of a promotion.] I recently purchased the Samsung fold 5z AI. When I am working and sending professional correspondence I have all the assistance I need to make sure everything is grammatically correct. On a lighter note, when I am creating flyers for events, I event flyers to be made, I have all of the assistance I need for making them fun and fabulous. I love technology. Streaming is seamless. My photography is stellar with these cameras. I also love how compact it is. Perfect for me and my busy lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Folding issue
on August 25, 2024
Posted by: Amyarc
[This review was collected as part of a promotion.] I've had issues woth the folding aspect of the device. The screen that fold tends to have issues with working.
Value
3
Response from Samsung USBy Social Commerce, August 26, 2024
Hi there Amyarc,
Thanks for taking the time to review your Samsung Galaxy Z Fold5. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Please take a moment to review, "Care for your Samsung foldable phone" for some tips on how to keep your device in looking in its pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the time to review your Samsung Galaxy Z Fold5. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use. Your device features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. You have internal screen protection pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement if needed. Or you can receive special coverage for a discounted, one-time screen replacement due to defect or accident with Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Flip5 and Z Fold5, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Please take a moment to review, "Care for your Samsung foldable phone" for some tips on how to keep your device in looking in its pristine condition. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
4
No returning to single sided screen
on August 25, 2024
Posted by: msitBob
[This review was collected as part of a promotion.] I love the zfold5. I bought it to avoid having a cell phone and a tablet for reading and other big screen stuff like working on documents or perusing the news.
I anticipate that the Galaxy AI will provide shortcuts to information I am seeking. Often, I'll look for something that I'm interested in and I'll receive various results. Some results are pertinent others not even close. Galaxy AI summarizes what it believes is the most likely answer while presenting other possibilities.
I have not begun to explore the possibilities that Galaxy AI offers. I love the big screen. I don't think that I will ever return to a single sided screen.
I anticipate that the Galaxy AI will provide shortcuts to information I am seeking. Often, I'll look for something that I'm interested in and I'll receive various results. Some results are pertinent others not even close. Galaxy AI summarizes what it believes is the most likely answer while presenting other possibilities.
I have not begun to explore the possibilities that Galaxy AI offers. I love the big screen. I don't think that I will ever return to a single sided screen.
Value
4
Written by a customer while visiting Samsung US