Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
This product has amazing features and design.
on August 12, 2024
Posted by: Randaa
[This review was collected as part of a promotion.] The camera guality is phenomenal. The screen has a amazing looks. It has great service everywhere. It's easy to learn to navigate. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great split screen features.
on August 12, 2024
Posted by: RockyD726
[This review was collected as part of a promotion.] The ability to split screens, watch TV on one side will continuing to email, chat, surf the internet and social media makes this device very nice. I like that you can do so much more with the large screen split.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great but a few annoyances
on August 12, 2024
Posted by: Bem1234
[This review was collected as part of a promotion.] I wish the front screen was slightly wider, which I hear is a change for the fold 6.
My biggest complaint is the extra software. I wish that Samsung pushed other companies apps instead of trying to push their own that integrate with the 3rd parties. Example.. Samsung Note integrating with Microsoft Apps. Just push the Microsoft Apps (Oneanote instead of Samsung Notes for example). I wish it was easier/cleaner to know what the vendor ecosystem actually is. It is like you are trying to re-invent a wheel that is already invented sometimes.
I know you are doing that with Google Messenger and that is FANTASTIC. Do that more.
I tried to switch over to all of the Samsung apps... and in someway they were great. I even liked the UI better. But, it kept being a pain.
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Hi Bem1234,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Z Fold5, please do not hesitate to reach back out to Samsung Support. We'd love to hear more from you. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Z Fold5, please do not hesitate to reach back out to Samsung Support. We'd love to hear more from you. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Written by a customer while visiting Samsung US
Customer Rating
4
Not too bad but camera could be a bit better
on August 12, 2024
Posted by: Supermike6987
[This review was collected as part of a promotion.] The Samsung Galaxy Fold 5 is a cool piece of tech that really stands out in the foldable phone market. It's impressive how the Galaxy AI helps make using apps smoother and gives smart suggestions. However, the camera could be better; it doesn't quite stack up to what you might expect from other top phones. Even so, the Galaxy Fold 5 is a great option for those looking for a phone that combines cutting-edge design with the convenience of a foldable screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's very helpful!
on August 12, 2024
Posted by: Outoforder69
[This review was collected as part of a promotion.] So this phone being able to fold open like a book is so amazing it makes my job dealing with the elderly and having to sign certain documentations a lot easier for business for work for fun this is all around great phone that excels in all areas.. I recommend this to a lot of people because soon as they see it and they're all amazed about it they asked me questions and I give them my opinion on it which like I said it is very helpful
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on August 12, 2024
Posted by: Phil4here
[This review was collected as part of a promotion.] This is a great device I've had for a year now and I have no plans on going back to another regular smartphone I did have a tablet and a phone but I always geared myself towards the phone rather than the tablet so I sold both and bought this phone and now I have Best of both Worlds in one I'm sure there are going to be more Galaxy AI updates for this iteration of the fold. This is an all-around great purchase and I don't regret it one bit
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device!
on August 12, 2024
Posted by: PhoneBoi
[This review was collected as part of a promotion.] Great device! The live translation has been great to use, plus the Galaxy AI has been useful to check for spelling errors in text messages.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product has some cool features
on August 12, 2024
Posted by: Sirkay
[This review was collected as part of a promotion.] Galaxy AI is not that impressive on this device, required some new improvements compared to Galaxy S24 Ultra.
Value
4
Written by a customer while visiting Samsung US