Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Productivity
on August 12, 2024
Posted by: Pillarcloud
[This review was collected as part of a promotion.] I use my fold for doing math, having one app on top and notes on the bottom using a fold pen, this is a game changer for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on August 12, 2024
Posted by: Billy1978
[This review was collected as part of a promotion.] The fold 5 has great cameras. The pictures are astounding. The galaxy AI It's super easy to use. The features on the phone are great. Especially the photos editing
It's bluetooth capability and distance are outstanding To sum it all up the fold five, it's one of the best phones i've bawled so far.
It's bluetooth capability and distance are outstanding To sum it all up the fold five, it's one of the best phones i've bawled so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an awesome Samsung galaxy Z fold 5
on August 12, 2024
Posted by: TheUtahGuy
[This review was collected as part of a promotion.] This is an awesome device. I recommend samsung devices to anyone that wants they cell phone for some kind of device from you guys. You guys make great products, and I totally recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it.
on August 12, 2024
Posted by: Communicator
[This review was collected as part of a promotion.] The device solved my need of not carrying a tablet / laptop for some work items. Love the screen and multiple options. I have not used all of the features yet.
My only issue is that the Samsung does not do a good job on their site to help you thru the features.
My only issue is that the Samsung does not do a good job on their site to help you thru the features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ai works great and very good at Multiexting
on August 12, 2024
Posted by: Lenny29
[This review was collected as part of a promotion.] Great for playing games and watching movies on a bigger screen. Photos look astonishing and the Galaxy Ai helps a lot with task.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on August 12, 2024
Posted by: JessDHoag17
[This review was collected as part of a promotion.] I love thar it has the capability of a phone and a computer in one. I travel alot, so being able to watch TV on my device is a must and I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Great device.
on August 12, 2024
Posted by: mrscook0822
[This review was collected as part of a promotion.] I mostly love my device. For starters, everyone compliments it and thinks it's cool how the screen folds. I love how large the inner screen is but sometimes am annoyed that the outside screen is too small for even quick use. Especially when you have a case on it; it can sometimes be even more difficult to use or touch along the edge of the screen when needed. I wish there were more options for cases out there but I understand the difficulty in making quality cases that work for such a unique device. I have not personally experienced much of anything with the "Galaxy AI" features. If I have them on my device, I'm not really using them I suppose.
The device overall works amazingly and is great for playing games, and watching anything on the large screen. Only thing I wish they could change is for all apps to be properly compatible with both screens and for it to automatically transfer when opening or closing the device. It often messes uo what I'm doing when I need to do this.
Otherwise, I love it and would recommend it to others.
The device overall works amazingly and is great for playing games, and watching anything on the large screen. Only thing I wish they could change is for all apps to be properly compatible with both screens and for it to automatically transfer when opening or closing the device. It often messes uo what I'm doing when I need to do this.
Otherwise, I love it and would recommend it to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera upgrade
on August 12, 2024
Posted by: Mrbwins
[This review was collected as part of a promotion.] The phone works well with everything. The only real upgrade needed is the camera.
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Hello Mrbwins,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold5. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Z Fold5 Cover Screen has a 10MP Front Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, the Galaxy Z Fold5 is equipped with a 50MP Wide Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold5's pro-grade cameras. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold5. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Z Fold5 Cover Screen has a 10MP Front Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, the Galaxy Z Fold5 is equipped with a 50MP Wide Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold5's pro-grade cameras. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Written by a customer while visiting Samsung US