Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Love how you can 4 screens
on August 12, 2024
Posted by: Cherchu
[This review was collected as part of a promotion.] It's really awesome you can watch videos it's almost like watching TV on a tablet looking at pictures looking at videos is awesome I mean the colors awesome the pictures are clear I love opening up and using it wide open
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Foldable phone with multiple paralle screens
on August 12, 2024
Posted by: DragonHov
[This review was collected as part of a promotion.] The AI features on my device is amazing. I wasn't a fan of AI initially, but after using the fold 5 all the repeatable actions on my daily work reduces to a single activity. It's like Jetsons do exist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 12, 2024
Posted by: Digidestined88
[This review was collected as part of a promotion.] I use it for almost all daily living. love the screen size and the fact that you can increase it by unfolding it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features in A.I and Screen Clarity
on August 12, 2024
Posted by: TechAudio20
[This review was collected as part of a promotion.] I love the Galaxy AI in this phone. Makes everything feel so natural and smooth when doing daily task. This phone is beyond amazing and with the screen being top quality. You can go wrong with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing Device with a few shortcomings
on August 12, 2024
Posted by: Trev85
[This review was collected as part of a promotion.] I love the device and most Samsung modeled phones I've had in the past. The Fold specifically was fairly new for me to use and I was delighted to receive it. Recently I had purchased a device from a competitor and had a less than satisfactory experience with that phone. Any issues I had with that device was cleared with this one with just one problem that is a setback: the front screen.
Unfolded the phone is very handy, but often I see myself only using the unfolded screen rather than the front screen that I'm using right now. I have rather large thumbs and typing on the keyboard feels clicking on the world's smallest keyboard. Even when trying to use some of the features such as the side bevel can be tasking where swiping will unnecessarily avoid the bevel and either close an app or scroll the screen.
Despite this minor setback, I'm thrilled to see how Samsung will improve on it in future models.
Value
3
Response from Samsung USBy Social Commerce, August 13, 2024
Hi Trev85,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying the full functionality of your Galaxy Z Fold5! If you would like to share additional feedback with us regarding the functionality, performance, or durability of your device, feel free to contact Samsung Support. We're always here for you! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying the full functionality of your Galaxy Z Fold5! If you would like to share additional feedback with us regarding the functionality, performance, or durability of your device, feel free to contact Samsung Support. We're always here for you! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy Z Fold 5 is a great phone
on August 12, 2024
Posted by: BNateS87
[This review was collected as part of a promotion.] I have had the Fold series since the Fold 4 and before that I was with the Note series. It took some time to get used to but the Fold feature is a great help when I use maps while I drive. It has been easier to stream movies and make things a little easier to see. It has froze on me from time to time since I purchased it, but I restart it and all is well. The new "Galaxy AI" feature with the circling of an item on the screen is a plus, because I can easily find out what the object is and how much it will cost. Overall I have been with Samsung since the early 2000s and refuse to leave because their products have been light years above the competition. This phone is a great one to have and I look forward to what Samsung comes up with next.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on August 12, 2024
Posted by: Fadagaming
[This review was collected as part of a promotion.] When I switch to the z fold 5, it was the best decision of my life. I fell in love with all the amazing features it has, especially the bigger screen and it's 120hz refresh rate. I use the fold for gaming, movies, discord, anime, and reading. Thanks to the bigger screen it makes everything mentioned above so much better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 5 Fold Out The Possibilities
on August 12, 2024
Posted by: Knightwing
[This review was collected as part of a promotion.] This is my first ever folding device let just say you need to unfold for all the possibilities.
This phone helps me with every days tasks whether I need to do simple tasks or unfold for a larger display when needed.
You won't go wrong with the galaxy fold series if you need a phone or tablet why have 2 devices when all you need is your fold series.
This phone helps me with every days tasks whether I need to do simple tasks or unfold for a larger display when needed.
You won't go wrong with the galaxy fold series if you need a phone or tablet why have 2 devices when all you need is your fold series.
Value
5
Written by a customer while visiting Samsung US