Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7 out of 5
4.7
(3,908 Reviews)
Open Ratings Snapshot
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product. 
(
17 out of 20
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5 out of 5
5
Great phone
on May 13, 2024
Posted by: Angelwings
[This review was collected as part of a promotion.] This phone has awesome features and it is soooo convenient. It's like having a hand held computer at your fingertips. I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Good camera oprions
on May 13, 2024
Posted by: Rich0808
[This review was collected as part of a promotion.] Camera is great. Fold isn't worth it. The home screen is too small. Drains battery and no place for stylist like the no fold model. Cost me too much so I'm stuck with it as I don't want to be paying on two phones. It's my fault I shouldn't have bought it so I'm not a victim and will wait.
Value
2 out of 5
2
Response from Samsung USBy Social CommerceMay 14, 2024
Hi there Rich0808, we appreciate your feedback on your Samsung Galaxy Z Fold5. We are happy to hear you are happy with the camera of your device. If you are looking for a place to keep the S Pen for your device, we have a case compatible with your device with a dedicated place for the S Pen. We have also provided a few links to articles to help troubleshoot the battery of your device. Lastly, we have provided a link to the Samsung Support Team if you continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on May 13, 2024
Posted by: Jesus777
[This review was collected as part of a promotion.] This phone has a great camera, battery life, resolution, huge screen, great for movies/gaming and perfect for big hands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love screen size
on May 13, 2024
Posted by: NoIphone
[This review was collected as part of a promotion.] I can do all my work on this phone. All I need is a portable printer plus it has Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful handheld device
on May 13, 2024
Posted by: Mannie0
[This review was collected as part of a promotion.] This is my first ever folding phone which I love so much. I love using multiple apps on one screen and the phone is built tough. When my kids want to watch a movie or play games they love the big screen this phone provides. Overall I am extremely satisfied with my fold 5.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone.
on May 13, 2024
Posted by: Corporatesheep
[This review was collected as part of a promotion.] Rather computer, not phone.... is smarter than I am. I unlock new features like I just got it but I've had it for a year. Love it's durability. I'm very surprised it's not as fragile as I thought. Love it!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z fold review
on May 13, 2024
Posted by: Lando14b
[This review was collected as part of a promotion.] This phone is all I could ask for.
Beautiful display no matter the app I'm using.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In love with my Fold5
on May 13, 2024
Posted by: Goddesslove
[This review was collected as part of a promotion.] I love my samsung galaxy fold 5. I use it almost as I would use my laptop. I use it to to browse, binge watch Netflix, search information quickly and what not. I love that the battery does not drain and last for a full day. I also love the new ai feature circle to search which just helps me to buy and zerodown on stuff quickly!! In all a highly recommended phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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