Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
3
Great phone if it doesn't fail
on April 30, 2024
Posted by: Dvloves6
[This review was collected as part of a promotion.] I really liked this phone . It has everything one would want. But then not even a year later the wifi and Bluetooth function just stopped working. Hopefully I have better luck with the next model. I would still recommend cause sometime these things happen. Samsung is only phone I'd ever consider as my main phone.
Value
3
Response from Samsung USBy Social Commerce, May 6, 2024
Hey there Dvloves6, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. Your frustration at the connection of your device to both Wi-Fi and Bluetooth devices is understandable, and we'd be happy to assist you in any way we can. We have provided links to a few articles to help you with the connection of your device. We have also included a link to the Samsung Support Team and your warranty information that covers a one-year period of time, if these resources do not help resolves this connection for you. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone and great price
on April 30, 2024
Posted by: KALICOE
[This review was collected as part of a promotion.] Battery 9/10 compared to S23 ultra pretty good size for big hands now turning sideways on front screen keyboard keys are a little smaller like .3 more inches would've been butter cameras for pictures and recording still top of line zoom in from really long is more clearer than S23 ultra sound from speaker is louder and carries better screen for movie watching is everything it's supposed to be features for phone comes in handy like auto dim resetting phone at certain hours you pick or just don't pick nothing have to fight with the children over always wanting to watch stuff or drawing stuff they showed things I didn't know it can do definitely lived up to the tablet aspect of things when opened screen never grainy tips always popped up when you doing something just to let you know you can try this also slept on it once no cracked screen so it's definitely durable seems like it carries a great signal too phone calls are crisp and you even hear the person on phone background crisp also great for listening to music had for months now no crease down the middle screen and I open and close it alot my only thing is wished they had a royal blue color definitely mad strides with this device will be looking forward to the Zfold6 model and also it never gets hot and it be times it runs for 7-10 hours straight definitely worth it's weight in gold.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely useful
on April 30, 2024
Posted by: Rayne0999
[This review was collected as part of a promotion.] The ability to have multiple applications with audio playing has been extremely valuable to me as i watch my favorite streamers and youtubers simultaneously.. this device allows me to watch 3 of them at once on the same screen and i love it... the only complaint i have is there isnt much accessories for this device such as a variety of cases but hopefully that changes in the future.. the galaxy ai that just released has been very helpful especially when watching youtube videos and they have an item id like to know what it is or a show id like to see.. it allows me to use that ai to look up that specific item simply by drawing a circle around it on my screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a great phone
on April 30, 2024
Posted by: Wulmar
[This review was collected as part of a promotion.] This is a great phone I think I can never go back to a normal phone again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold to Replace kitchen sink?
on April 30, 2024
Posted by: Foldteachmusic
[This review was collected as part of a promotion.] Not really one to submit reviews like this, but I have to share my life changing experiences with the Fold 5. While I was reluctant to purchase a new phone shortly before a once in a lifetime trip, a cracked camera lense left no choice. Middle age eye sight has forced larger screens into my life and I hoped the fold 5 might help. Having access to a larger screen/keyboard have supercharged my interaction with technology. Composing pictures/videos/flying a drone is so much easier with a view finder that is big enough to see detail yet portable enough to fit easily in a pocket. I am a music educator that used to constantly bounce between my phone, computer and tablet to achieve daily tasks. I have become so dependent on the fold that I have gone weeks with out opening another device. With the s pen I easily provide feedback on student assignments, sketch diagrams, and even work with music notation more easily. Dex allows me to push presentations to a projector, and with the help of a external keyboard and a mouse, I have a more powerful device then my school computer! Using some of the latest AI suggestions I have been able to geek out on home automation, and the fold has a ton of customization options built in that make getting more out of it way easier. I was worried about the longevity of a folding device, but so far it has been pretty tough, surviving a couple big drops and a dunk in a pool. Not looking back to my other devices anytime soon!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone eva
on April 30, 2024
Posted by: Jayeveryday
[This review was collected as part of a promotion.] The galaxy fold changed the game. My only complain is the front screen is narrow. If they make it normal phone size why even look at at another device. This is the Future
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Had So Far in My Life
on May 1, 2024
Posted by: alelarduo
[This review was collected as part of a promotion.] I currently have the zFold 5 and I will say that I've never had a phone this good. I know it's supposed to be a bad thing when we are on our phones too much, but my zFold literally allows me to do everything from watching my sports to helping me takes notes down when I'm in class. If you're someone on the go a lot with loads of online work as well, I'd highly recommend this phone. Word documents, notes, annotations, and videos are all really efficient to do, maybe even better than my laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a stunning leap in foldable tech
on May 1, 2024
Posted by: rahuls
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Fold 5 for a while now, and I'm absolutely thrilled to share my experiences on this! This device is a marvel of modern technology, beautifully integrating advanced features with user-friendly design elements.
First off, the performance of the Galaxy Fold 5 is nothing short of spectacular. Powered by the latest Snapdragon processor, this phone handles multitasking effortlessly. Whether I’m juggling multiple apps or pushing the device through heavy-duty tasks, it performs without a hitch. It’s a game-changer for productivity, especially with the ability to run several applications simultaneously on the large, expansive screen.
The camera setup is another area where the Fold 5 truly shines. The high-resolution main sensor captures incredibly detailed and vibrant photos under a variety of lighting conditions. Plus, the ultra-wide and telephoto lenses allow for great versatility in photography, making every picture I take look like it’s straight out of a professional shoot.
Battery life is impressive—easily carrying me through a day of intensive use. And when I do need a boost, the fast charging gets my phone back to full power quickly and efficiently. It's incredibly convenient, especially during busy days.
What I love the most is how seamlessly the phone transitions from the cover screen to the main display.
Value
5
Written by a customer while visiting Samsung US