Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Awesome Phone
on April 29, 2024
Posted by: Zfoldmaster
[This review was collected as part of a promotion.] I love the inner screen. It's like having a tablet. I absolutely love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 5 with Galaxy AI
on April 29, 2024
Posted by: KevinFromPhilly
[This review was collected as part of a promotion.] I've had the Fold 5 for 6 months now and it is nothing short of amazing! The folding action is silky smooth without a si gle hiccup. The photo quality is phenomenal, hands down one of the best on a foldable. Since getting the Galaxy AI update my device has become that much more of a power house. Samsung is doing it right!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's everything I wanted and more
on April 29, 2024
Posted by: Bombadale
[This review was collected as part of a promotion.] The phone is amazing. I love the larger screen but the small one does everything I ever need it to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Multi-tasking and Media consuming delight
on April 29, 2024
Posted by: MultiFold5
[This review was collected as part of a promotion.] Using the Z Fold5 has changed the dynamics in which I use my smartphone. The ability to multi task between apps, whether it's media, games, or anything functional has been a great boost to enjoyment and productivity. Having the massive fold open screen has made it difficult to imagine going back to any other screen lay out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Intuitive Design but needs Improvement!
on April 29, 2024
Posted by: UnknownReviewMaster
[This review was collected as part of a promotion.] The fold is great for multitasking, entertainment, gaming, and to share special moments but the fold needs to improve the outer screen, battery life drains withing 30 minutes to 10%, the creasing on the screen is still a major problem and they are hard to keep maintained hopefully in the future thus gets fixed but this phablet could make it one day
Value
2
Response from Samsung USBy Social Commerce, May 1, 2024
Hi there UnknownReviewMaster, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are happy to hear how much you enjoy the multi-tasking and other features and usage of this device. We understand the battery is important to you for your daily usage and enjoyment as well. We have provided a few links to help maximize the battery life of your device. We have also provided a link to the Samsung Support Team if you have additional questions or this does not help increase the battery you experience on a daily basis. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and Screen
on April 29, 2024
Posted by: Rishi5
[This review was collected as part of a promotion.] Best ever screen quality and camera functions. Love to watch movies on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall experience
on April 29, 2024
Posted by: GorillaZo
[This review was collected as part of a promotion.] Products has been all that I want in a cross between phone and tablet. All the features with the dual screens have been top notch.
Most all games play very well on the larger screen. Only issue I had was with the street fighter screen size.
I love streaming video on the open dual display. Rotating the screen works flawlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone...wish I could find a great cover
on April 29, 2024
Posted by: Jcauto
[This review was collected as part of a promotion.] I use this phone for EVERYTHING...work,play...people constantly see me on it and ask if I like it....I LOVE IT!
Value
5
Written by a customer while visiting Samsung US