Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
The Phone form factor I want forever
on April 29, 2024
Posted by: BlackRonin357
[This review was collected as part of a promotion.] I love my fold 5. I wish it was a bit bigger over all so the outside screen was a full phone size screen so it'd be easier to text on. That said, I can't see myself going back to standard screens ever again. I love the wider screen for watching videos and typing text. It feels like a mini book in my hands.
I haven't used Galaxy AI yet for anything. But I am curious as to what it could help me with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome!!!
on April 29, 2024
Posted by: Forte81
[This review was collected as part of a promotion.] Product is great! Abke to multi-task at any given moment. Clarity of camera is great!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Superb Fold 5
on April 29, 2024
Posted by: Erny922
[This review was collected as part of a promotion.] Fold 5 is a machine, it's like having a laptop on your hands. Easily I can connect to my home computers using remotes services and images is pretty clear. The SPEN is a most when working on spreadsheet and photos. The las update integrating AI experience is WAOOOO.. Am impress with the translate service on phone calls, that really works, since am a frequent traveler to Europe. This phone will remain in my hands as long as no new phone of this series arrive. No phone has screen size and versatility.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great device/can be improved
on April 29, 2024
Posted by: Skytraveller
[This review was collected as part of a promotion.] As far as AI goes, I am hesitant about this as a new technology because it opens a can of worms with security. I have been too skeptical to use any of those functions.
The phone I can give a full review on; It has been extremely helpful to me, especially when it comes to my job. I travel for work, so not needing to tote a tablet and phone (plus their bulky accessories) saves weight and space in my bag. The internal screen is great for watching movies in flight and it is fabulous for working on projects. Allowing the extra space to use 2 full screen apps at the same time has made my productivity go up and reduces my time to get some of my work done. Since I'm almost never nome this device allows me a perfect workspace alternative. It's also very durable and has handled my active on-the-go life so well.
Unfortunately, I have encountered some drawbacks, for one, this thing is pretty heavy and bulky. With a case on, it hardly fits in my pocket or my purse. It is also very hard to find a reliable and attractive case. I know that creating a hinged case is troublesome, but since I've had this device I have burnt through 5 cases so far, and they are not cheap to be breaking within 6 months. Also the internal screen collects dust and the screen protectors peel off along the center crease. With that, the hinge on the side of the phone has collected a surplus of dust and debris and my device no longer opens completely. Overall it's great, but I'm excited for the next generation.
The phone I can give a full review on; It has been extremely helpful to me, especially when it comes to my job. I travel for work, so not needing to tote a tablet and phone (plus their bulky accessories) saves weight and space in my bag. The internal screen is great for watching movies in flight and it is fabulous for working on projects. Allowing the extra space to use 2 full screen apps at the same time has made my productivity go up and reduces my time to get some of my work done. Since I'm almost never nome this device allows me a perfect workspace alternative. It's also very durable and has handled my active on-the-go life so well.
Unfortunately, I have encountered some drawbacks, for one, this thing is pretty heavy and bulky. With a case on, it hardly fits in my pocket or my purse. It is also very hard to find a reliable and attractive case. I know that creating a hinged case is troublesome, but since I've had this device I have burnt through 5 cases so far, and they are not cheap to be breaking within 6 months. Also the internal screen collects dust and the screen protectors peel off along the center crease. With that, the hinge on the side of the phone has collected a surplus of dust and debris and my device no longer opens completely. Overall it's great, but I'm excited for the next generation.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hi there Skytraveller, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are so happy to hear that for your travel needs and busy lifestyle that you are finding the features and functionality of your device to be so helpful to you. We understand how important keeping your device clean and clear from debris is to your continued usage and enjoyment. We have provided a link to a great video from our YouTube channel that shows the steps to clean your device properly. We have also provided a link to the accessories for this device if you are looking to compare the cases available for your device. Thank you for being a Samsung customer. -Elizabeth
Cleaning your Samsung Galaxy phone or tablet
https://www.youtube.com/watch?v=ct4FM4kFWIU
Z Fold5 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/phones/?category_names=Phones&smartphone_compatibility=Galaxy+Z+Fold5
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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smsng.us/Twitter-Messages
Cleaning your Samsung Galaxy phone or tablet
https://www.youtube.com/watch?v=ct4FM4kFWIU
Z Fold5 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/phones/?category_names=Phones&smartphone_compatibility=Galaxy+Z+Fold5
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
great phone. in a league of its own
on April 29, 2024
Posted by: mjgallik
[This review was collected as part of a promotion.] Fantastic phone. Like having a tablet avaliable at any time. Great at multitasking
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent smart phone
on April 29, 2024
Posted by: Savage21
[This review was collected as part of a promotion.] Been wanting a bigger screen and samsung galaxy zfold5 was the answer great phone so far gaming on the big screen love it amazing graphics and watching movies amazing quality more amazing when I fold it open get a much more bigger better view love it thank you samsung:)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cooquahome
on April 29, 2024
Posted by: Cooqua
[This review was collected as part of a promotion.] I love my galaxy z fold5 i use it for everything In my day to day life the galaxy ai is smooth and great to us in a pinch when ever I need it and not to mention the phone it self runs all my Mobile games with a hitch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone for all things
on April 29, 2024
Posted by: Cojimar
[This review was collected as part of a promotion.] This phone can absolutely do it all, It is a multitasking beast! My favorite phone I've had so far no question. And watching media on this is like no other, not even close honestly. If you're on the fence this is your sign to make the jump trust me it's worth it. Galaxy AI is pretty cool too.
Value
5
Written by a customer while visiting Samsung US