Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
4
Two missing features
on February 14, 2024
Posted by: Munsterrr
[This review was collected as part of a promotion.] Put the ultra camera on the next fold and an internal pen and I guarantee the fold 6 will be my next purchase after my fold 5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone started lagging
on February 15, 2024
Posted by: REENI615
[This review was collected as part of a promotion.] I had been enjoying the phone since I got it in August 2023. I like the trade in option and improvements over the z flip 4. Just a few days ago on 2/9/2024 my phone started lagging extremely bad. I can't even text or take a photo without a huge delay. Not sure sure to do.
Value
3
Response from Samsung USBy Social Commerce, February 16, 2024
Hi there REENI615, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. We understand how important your device is to you and how much you were originally enjoying the full functionality. We have provided a link to an article to help you troubleshoot the speed of your device. If this article does not help you with a resolution, we have also included a link to the Samsung Support Team for additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Samsung Community
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse multitasking
on February 15, 2024
Posted by: Supersponge3
[This review was collected as part of a promotion.] This is the most well rounded phone I have ever owned. Before this I had a zfold 4 and had to upgrade to zfold 5 because it fully shuts flat. This phone is a multitasking machine and allows me to use my phone instead of taking it my laptop at times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love the z fold5
on February 16, 2024
Posted by: Taz4taco
[This review was collected as part of a promotion.] After my first z fold Experience I fell in love with all of the phones. Features the ability to make the screen bigger.
Looking at videos, movies, complete and documents. Also gaming experience on the fold is astonishing. I started with the fold3 And quickly fell in love with the franchise. I've been with Samsung products.
Since the Galaxy back in 2009. I've always love the way the phone's felt.
The Way the phone functions and how you can customize it. I've gotten big into samsung pay. Is hard to see myself going towards a different phone after having the fold. But I know Samsung will release and even better version of the fold or the rolling edge.
Looking at videos, movies, complete and documents. Also gaming experience on the fold is astonishing. I started with the fold3 And quickly fell in love with the franchise. I've been with Samsung products.
Since the Galaxy back in 2009. I've always love the way the phone's felt.
The Way the phone functions and how you can customize it. I've gotten big into samsung pay. Is hard to see myself going towards a different phone after having the fold. But I know Samsung will release and even better version of the fold or the rolling edge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's really good
on February 16, 2024
Posted by: Ben85577
[This review was collected as part of a promotion.] This phone is great. I love the ability to open it and have a larger screen when reading or trying to look at documents. The camera is great and I have had zero issues with this phone so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my zfold.
on February 16, 2024
Posted by: Animallover
[This review was collected as part of a promotion.] My zfold basically replaces my computer and tv. I use it for gaming, office apps, watching movies, videos, notes, reminders.
At times I will have 4 screens opened at the same time on the dance screen. Watching a video while I'm logging items into excel, and having my accounts open all on the same screen at the same time. No jumping back and forth. So many people have seen me in that mode and purchased the phone just for that feature.
The screen is so smooth when it's opened, which is the one thing I feared when I purchased. I thought the crease would be an issue and cause distortion, but it has no effect on the quality of the picture.
The camera is crystal clear. I really cannot say enough good things about this phone. I've had it a year and still find new things that I can do with it. Never gets old.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything
on February 16, 2024
Posted by: LoveMyFlip
[This review was collected as part of a promotion.] I use my device for streaming, personal use, gaming and for pictures. The phone can really do it all. I'm able to use it on the go as well as basically having a remote laptop. The split screen mode makes it easy to multitasking on the go which in NYC is crucial.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Husband loves it!
on February 17, 2024
Posted by: Samjac86
[This review was collected as part of a promotion.] This phone was a big upgrade for my husband and he loves it! He wanted a change from his Note 20 Ultra, but still be able to utilize a pen. So this phone was a game changer.
Value
5
Written by a customer while visiting Samsung US