Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,908 Reviews)
Rating breakdown 3,908 reviews
5 Stars
3,092
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Nice phone
on December 23, 2023
Posted by: Moviebuff2
[This review was collected as part of a promotion.] The phone works great. I love the opening it up to watch movies and videos. The wide screen is great when reading books online. I would definitely recommend this phone to anybody that loves gaming or movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The magic is here!!
on December 23, 2023
Posted by: Lovlylo555
[This review was collected as part of a promotion.] I ordered the galaxy a fold 5 and I am looking for a phone that doesn’t exactly feel like a phone. I know it sounds a bit strange but this phone meets all the standards and excels very well. The screen is amazing, battery life is great and overall has the premium to it.
I like this because it feels like you have two phones instead of one. Samaung has never let me down. I grew up on the galaxy note 3, then the note 9 and lastly the fold 5. For all those that bought the game boy SP, this phone will allow you to feel that type of memory again. Let me tell you it’s worth it. Samaung has also always been very honest with their products— don’t let the price stop you. The trade in program is also a must!
Merry Christmas and happy holidays 🎄🎅
Xoxo Opal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 23, 2023
Posted by: Phoneflipping
[This review was collected as part of a promotion.] This is my 5th fold & my favorite. Love the ability to use multiple apps at the same time. Also it's definitely more durable than previous editions. 80 % of the time I use it folded & so typically I have a great battery life. When I do need the larger screen for work it's there. I use my phone for researching products to sell online. That's why I like this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best for work and great for entertainment!!!
on December 23, 2023
Posted by: NesFroze
[This review was collected as part of a promotion.] As a mailman this device last me the whole 2 day with out charge. The front screen is enough for nornal use"phone call, open apps, texting. " but when I am on break this is where the unfold happened.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone gets hot a swells
on December 23, 2023
Posted by: Richard0115
[This review was collected as part of a promotion.] It's a good gaming device but the fold screen goes out fast even though it doesn't get folded alot. It gets hot and swells up. I can't even verify my warranty through Samsung!
Value
1
Response from Samsung USBy Social Commerce, January 5, 2024
Hi Richard0115, thank you for your feedback on your Samsung Galaxy Z Fold5. We have provided a link below to the warranty information covering a one year period, and it will ask for the identification number for your device. We have also included a link to the Samsung Support Team who can guide you through any warranty claim process and help confirm you are still within your one year warranty period. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Very handy tool.
on December 23, 2023
Posted by: RickenJ
[This review was collected as part of a promotion.] I love the flexibility of this phone. The ability to make things larger by opening it is a tremendous help when working with others.
I am very disappointed that some apps don't work properly when the phone is closed, and that notifications don't work properly or as set to in settings. For the price of the phone I had high expectations.
Value
3
Response from Samsung USBy Social Commerce, January 5, 2024
Hi there RickenJ, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are happy to hear you are overall enjoying using this device for a wide variety of purposes. With regards to other apps and compatibility, we recommend reaching out to the software developer to see what insights they can provide to features with this unique device. With regards to your settings changing, we have provided a link to the Samsung Support Team to work with you one on one and ensure your device operates as desired. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had!
on December 23, 2023
Posted by: MexicanNinja
[This review was collected as part of a promotion.] This has been the best multi use I've ever had. I love the graphics, I love the functionality, I love 99% of it.
Cons: 🤳 camera needs improvement, I would love for all Samsung phone to accept expandable memory like they've always had.
Other than that, I Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product like having a tablet in your pocke
on December 23, 2023
Posted by: Healthcare1worker
[This review was collected as part of a promotion.] This product is like having a tablet in your pocket. The ease of looking at spread sheets, emails, and other work related tasks is ideal. It removes the need to carry another device.
The video is high quality as well. The large screen and easy transition when opening is well thought out.
I am very happy with my purchase. Being a former Galaxy note owner, this device was able to bring a bigger screen in a smaller package
Value
5
Written by a customer while visiting Samsung US