Customer reviews from philips.com
Philips Sonicare - A3 All-in-One - Genuine Replacement Electric Toothbrush Heads, 2 Pack, HX9092/77 - White
Average customer rating
4.6
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
110
4 Stars
15
3 Stars
2
2 Stars
4
1 Star
5
94%of customers recommend this product.
(
117 out of
124)
Customer Reviews for Philips Sonicare - A3 All-in-One - Genuine Replacement Electric Toothbrush Heads, 2 Pack, HX9092/77 - White
Customer Rating
4
Gentle on the teeth
on June 29, 2021
Posted by: KIM113
Gender:Female
[This review was collected as part of a promotion.] Using these tooth brush heads for the last two weeks and I must say they are great at cleaning my teeth and gums without irritation because the bristles are actually soft unlike some that just claim to be. These are very easy to attach and remove when it's time to change the head. I'm very pleased with my toothbrush and all in one sonic toothbrush heads that also give your teeth a good flossing
Written by a customer while visiting philips.com
Customer Rating
5
Philips Sonicare A3 Premium Brush Heads
on June 26, 2021
Posted by: Anonymous
Gender:Female
[This review was collected as part of a promotion.] These are Philips sonicare A3 premium all-in-one replacement brush heads. These come in a pack of 2 white. Fits all sonicare click- on handles. Grade-soft. I love these heads! They seem to remove plague & all better. My mouth feels cleaner after each use. 20x more plague removal, 15x healthier gums, triangular tips to help remove 100% more stains in less than 2 days. Love Philips brand brushes!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Too wide overall and too wide between bristles.
on April 3, 2024
Posted by: RoWho
These are large brush heads and the bristle groupings have large spaces between other bristle groupings compared to the previous generations of C1, C2, and G2. These are listed as "soft" but felt much stiffer/harder like a medium and had pain along my gum line after using this A3.
Response from philips.comBy Tauseef, Philips Consumer Care, April 6, 2024
Hello there,
We appreciate you taking the time to share your review. We regret to learn about your experience with the Philips A3 Premium All-in-One Standard sonic toothbrush heads. Rest assured, we will forward your feedback to our product development team to improve our products and services in the future.
Should you require assistance or wish to provide further feedback, please don't hesitate to connect with us through social media. You can find us on Facebook (@Philips) and X @PhilipsCare). Alternatively, if you prefer not to use social media, you can reach us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
We appreciate you taking the time to share your review. We regret to learn about your experience with the Philips A3 Premium All-in-One Standard sonic toothbrush heads. Rest assured, we will forward your feedback to our product development team to improve our products and services in the future.
Should you require assistance or wish to provide further feedback, please don't hesitate to connect with us through social media. You can find us on Facebook (@Philips) and X @PhilipsCare). Alternatively, if you prefer not to use social media, you can reach us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Appalling brush head
on February 14, 2025
Posted by: izadorah
The only good: I actually like the design/ shape of the bristles, however, this is the worst toothbrush head I have ever tried/ used by Sonicare, it's appalling, and I've gone through every type of toothbrush head Sonicare has produced since my first Sonicare toothbrush 15 yrs ago. So, I definitely have something to compare to and something to base my opinion on.
This brush head is much too soft. It doesn't not provide enough resistance for good, thorough cleaning. It might be good for someone with sensitive gums, gums that bleed easily, or someone with gum disease, but it is not good as a standard every day all-in-one brush head for someone who has normal, healthy gums.
The bristles are also much too short. Sonicare is beginning to cut corners to save money on production costs, therefore, now we are getting a toothbrush head with bristles half the length of the previous brush heads! It's a shameful and a lousy move by Sonicare. Bristles this short do not clean well, reach far enough or deep enough, they are too soft, so they just spread, instead of holding their form .....one word: it's crap.
I gave it a chance for a week, and then it was a return, and never again.
I've been an avid supported of Sonicare, the quality this company provides, I recognize no other toothbrush but Sonicare, but this product is appalling and needs to be burned at a stake! Do better, Sonicare!
This brush head is much too soft. It doesn't not provide enough resistance for good, thorough cleaning. It might be good for someone with sensitive gums, gums that bleed easily, or someone with gum disease, but it is not good as a standard every day all-in-one brush head for someone who has normal, healthy gums.
The bristles are also much too short. Sonicare is beginning to cut corners to save money on production costs, therefore, now we are getting a toothbrush head with bristles half the length of the previous brush heads! It's a shameful and a lousy move by Sonicare. Bristles this short do not clean well, reach far enough or deep enough, they are too soft, so they just spread, instead of holding their form .....one word: it's crap.
I gave it a chance for a week, and then it was a return, and never again.
I've been an avid supported of Sonicare, the quality this company provides, I recognize no other toothbrush but Sonicare, but this product is appalling and needs to be burned at a stake! Do better, Sonicare!
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, February 19, 2025
Hi,
Thank you for sharing this with us. We always appreciate this type of feedback as it helps us reflect and improve our services. If there is anything we can do to help. Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Thank you for sharing this with us. We always appreciate this type of feedback as it helps us reflect and improve our services. If there is anything we can do to help. Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Works Ok
on June 24, 2021
Posted by: JB2228
Gender:Male
[This review was collected as part of a promotion.] I have always had the Sonicare toothbrushes, and have gone through maybe 2-3 of the different model handles. I really like the Phillips Sonicare product, and have really liked the performance of their brush heads. This particular brush head is much softer than I was expecting and has developed a slightly loud vibration for some reason after a few uses. This is not something I have had happen with my normal brush heads. All in all, I will be sticking with my standard Sonicare brush heads and not upgrade to the premium model, as I do not find the performance to be any better than my usual brush head.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very nice brush heads
on July 2, 2021
Posted by: Kale823
Gender:Female
[This review was collected as part of a promotion.] These are really nice brush heads and I’m impressed with how well they clean. They’re shaped in a way that they hug your teeth. I was previously using a knock off brand of brush heads for my sonicare and I can honestly say that these are way better. My teeth actually feel cleaner than they did after brushing with the off brand heads. I like the little rubber piece around the bristles as I used to occasionally knock my teeth with the hard plastic of the brush. I can’t say how long they last as I just started using them. The only thing to be mindful of is that the bristles are pretty firm, so be careful not to don’t brush too hard.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Good Cleaning Quality
on July 23, 2021
Posted by: mrsdre
Gender:Female
[This review was collected as part of a promotion.] The heads of the toothbrush gets all areas clean without feeling like you have straw against your gums. Cleaned teeth and in between teeth without too much pressure which allows me to brush longer. Will buy.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Good bristles, poorly designed head
on November 17, 2024
Posted by: Dumpling94
Gender:Female
Wanted to try A3 for better performance even though C2 is excellent. Disappointed to discover poorly designed ridge on backside of A3 head which allows for saliva to escape while in use. Also, the color white is not white, but more like off white. Too late to return, but will definitely not order this model again.
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, December 13, 2024
Hi there,
Thank you for taking the time to share your thoughts with us on our Philips Sonicare Toothbrush. We truly value your feedback and will make sure to pass it along to our product development team. We're always looking for ways to improve your experience and your input helps us do just that.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your thoughts with us on our Philips Sonicare Toothbrush. We truly value your feedback and will make sure to pass it along to our product development team. We're always looking for ways to improve your experience and your input helps us do just that.
Please get in touch with us via social media for us to assist you further. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com