Customer reviews from philips.com
Philips - Sonicare Genuine G3 Premium Gum Care Replacement Toothbrush Heads - 2 Count - HX9052/95 - Black
Average customer rating
4.2
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
39
4 Stars
8
3 Stars
1
2 Stars
3
1 Star
6
83%of customers recommend this product.
(
44 out of
53)
Customer Reviews for Philips - Sonicare Genuine G3 Premium Gum Care Replacement Toothbrush Heads - 2 Count - HX9052/95 - Black
Customer Rating
1
Not as described
on April 13, 2021
Posted by: JustMy2
I chose these brush heads because the description states they are soft-bristled, which makes sense given that they're marketed for "gum care," and my dentist recommends a soft toothbrush. As soon as I started using them I checked the packaging because the bristles are so firm. The package says medium, so the product listing is rather misleading. I'm disappointed with this purchase.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 14, 2021
Hi there,
Thank you for writing us a feedback about your Sonicare Brush Heads. How unfortunate to hear that you are not a fan of the product, and that you found its bristles to be rough. If you need some assistance on which brush heads will work best for your oral hygiene needs, send us a private message on any of our official social media pages below.
Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for writing us a feedback about your Sonicare Brush Heads. How unfortunate to hear that you are not a fan of the product, and that you found its bristles to be rough. If you need some assistance on which brush heads will work best for your oral hygiene needs, send us a private message on any of our official social media pages below.
Please feel free to get in touch via Facebook (@Philips) or Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
Works well!
on December 9, 2020
Posted by: BRMomma
Gender:Female
[This review was collected as part of a promotion.] I have receding gums and I have to be very careful not to agitate this further. These seem to do the trick in cleaning without damaging my gums further. I would recommend for people facing the same issue or those who just want to focus more on this area. Also, I like that these heads are flexible so you can kind of navigate specifically where you want to reach.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Sub-standard Manufacturing - Brush Head
on May 15, 2020
Posted by: Zehb
Gender:Male
Like other reviewers, the bristles on the replacement head starting detaching after only weeks of use. Also, the replacement head sounds much louder than the one that came with the product when first bought, loud enough to be annoying. Philips needs to have a word with manufacturer(s) about poor quality replacement heads. This is harming Philips’ reputation as well as that of the Netherlands.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
First A+ from Dentist Thank You Sonicare Gum Care!
on December 17, 2021
Posted by: HappyCleanGumsMary
Gender:Female
I was told by my dentist to start perio maintenance cleanings every 3 months. I used this Sonicare Gum Care brush head in between cleanings. I missed a cleaning due to the office being closed. At my recent appointment I had a new dentist who had reviewed my chart and previous visit notes. My new dentist said they could tell I had been flossing and brushing regularly, and that I may be eligible to stop perio maintenance appointments if I continue to improve so dramatically. My gums are tighter and no longer bleed during flossing and dental exams! IT is key to floss, then brush, then rinse. My dentist also recommended using a water flosser with 1:1 ratio of warm water to mouthwash!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Joyfuljanet
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] G3 brush head only brush head I will use. Cleans very well and easier on my gums and recession. Only complaint is they do not last long. Price is a little high too especially for shorter use life.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Garbage
on January 29, 2020
Posted by: Bebegateaux
Like the other reviewers the bristles started falling out before two weeks. And I only use it once per day! What a bunch of garbage for a "premium" head.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Care, February 6, 2020
Hello Bebegateaux, thanks for reaching out to us. We're sorry to hear about your brush heads behaving like that. This indeed is a common issue, it's usually due to certain brands of toothpaste. Could you perhaps reach out to us, so that we can see what we can do for you? We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Written by a customer while visiting philips.com
Customer Rating
4
Great construction but too rough on my teeth
on December 8, 2020
Posted by: teethclean
Gender:Female
[This review was collected as part of a promotion.] These toothbrush heads are great construction, easy to put on my Phillips Sonicare toothbrush. I’ve been using it for about a week. The bristle head is large enough to cover more surface area which I like. These are medium bristles and I think they are a little too rough on my teeth. I prefer soft bristles because they are gentler on my gums and for my sensitive teeth.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Awesome product
on December 9, 2020
Posted by: Anonymous
Gender:Female
[This review was collected as part of a promotion.] These gum care replacement brush heads are so much better than the average Sonicare brush head. If you have sensitive teeth and/or gums, this will surely help you. The bristles are soft but firm . they reach all the hard areas , my gums seem healthier since this past week of using the sonicare . I haven't been disappointed since i started using the Sonicare line.
I would recommend this to a friend!
Written by a customer while visiting philips.com