Excellent Product, but came in USED!!!! Disappointing!!!
on September 2, 2020
Posted by: Pete1
Design and Performance are truly excellent, but my shredder came in used. The cable packaging was already torn open and the machine itself was scratched on the side. Disappointing that the company sends used product.
I would recommend this to a friend!
Response from fellowes.comBy CM, CS, September 4, 2020
Hi Pete1. Thank you for the excellent rating! We are unsure where you purchased your shredder from, but if you purchased this new from www.Fellowes.com - a new unit would have been sent. If you purchased from us, please call customer service. If not, please reach out to your vendor for assistance. Thank you!