I have been a loyal otterbox advocate and have noticed in the most recent years that the commuter series seems so cheap. The case easily scratches and feels as if it does not protect the device.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, December 9, 2020
Hi Chuck,
Thanks for being a fan of our products over the years! We are sorry that this Commuter Series Case is not filling you with the same OtterBox confidence that you once had. We assure you that we thoroughly test our products and use quality materials. If you ever need assistance with your case, please do not hesitate to contact us at the following link. We are happy to help!
Got this case for new phone one month ago. Was worried about it being thinner and not being as "beefy" as the defender series. I am happy with it so far. My son watches my phone when we grocery shop to keep him busy and has dropped it a couple of times, and phone and case show no sign of damage. Very happy.
I bought this case a month ago, and it has really held up to its standards. I am very clumsy person I always drop things and my phone is always dropped, and it has not cracked.
I bought a couple weeks ago and it seems to hold up the the big 12 pro max iPhone but it would be nice if it had a cover for the plug in so I don’t have to pick out dust every other day
This case is well made with an excellent design. It functionally easy to use , lightweight and compact. I’ve purchased Otterbox items before and they have always been of highest quality.