Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Average customer rating
4 out of 5
4
(1,285 Reviews)
Open Ratings Snapshot
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product. 
(
176 out of 351
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Customer Rating
2 out of 5
2
It has a good camera but is flawed.
on March 13, 2023
Posted by: Itiswhatitis
[This review was collected as part of a promotion.] Dropped calls, restarts while I'm on a call, unsent text messages, missed calls with only voice-mail proof, terrible battery life. The phone does have an awesome camera so that grants it a two star instead of a one star.
Response from Samsung USBy BethanySocial CommerceMarch 15, 2023
Hello... Thank you for your review of the Samsung Galaxy S22. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that will help with your messages, calls, battery and dropped calls you've experienced. Please feel free to reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Dropped calls on a Samsung phone
Samsung phone or tablet reboots repeatedly
Samsung phone or tablet unexpectedly powers off
Messages on Samsung phone are slow, do not send, or cannot be received
Galaxy phone is unable to make or receive calls (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and reliable
on March 13, 2023
Posted by: Skreemastr
[This review was collected as part of a promotion.] Works better than any phone I had before. Super fast apps, battery lasts a real long time and charges quickly. Very durable also.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Quality & Speed!
on March 13, 2023
Posted by: Veee018
[This review was collected as part of a promotion.] I used to have a S20 and swore by it for years. My boyfriend purchased the S22 as a gift and I can't believe what I've been missing! The picture quality is incredible and surpasses any other phone on the market! Upgrading also allowed me to hop into reality with 5G and I am blown away by my phone speed. My phone is also great at taking high quality pictures [much to the dismay of my iPhone using sisters]. My pictures come out clean an crisp and I know that it's my phone! In sum, I couldn't be more pleased with the Samsung brand! Thank you for such an amazing product line!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy S22
on March 13, 2023
Posted by: Sophia
[This review was collected as part of a promotion.] Hi I use my phone for work and I love the camera features of the phone and the fact that I can scan documents when I need too
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best phones I have had
on March 13, 2023
Posted by: Johnsamsung
[This review was collected as part of a promotion.] I got my Samsung galaxy 22 when it first came out and i has been nothing but amazing. The cameras are amazing, the screen is sharp, and the processor is quick. The best part is the build quality. All my Samsung products have been tanks and this one is no exception. It has survived multiple drops without even a scratch. Honestly this is one of my favorite phones and I plan to use it for a long time.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy s22
on March 13, 2023
Posted by: Holrog
[This review was collected as part of a promotion.] I use my phone for social media, streaming, email, and text.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on March 13, 2023
Posted by: Joseher
[This review was collected as part of a promotion.] I use this device for videos and is great
No problems
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great reliable phone.
on March 13, 2023
Posted by: SD1922
[This review was collected as part of a promotion.] Used my device all over the world in various climates and conditions. Never had any issues with overheating.
Written by a customer while visiting Samsung US
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