Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Customer Rating
5
Love my phone
on March 1, 2023
Posted by: Popeye
[This review was collected as part of a promotion.] I love my new phone thanks you so very much Felix.
Written by a customer while visiting Samsung US
Customer Rating
5
Lovely phone
on March 1, 2023
Posted by: Tuggies
[This review was collected as part of a promotion.] I use my phone for streaming, internet, music, audio books, and work-related applications. And other random stuff.
The size is great to see all I wally want to see in my apps while still fitting in my pocket. The flat screen is so much nicer than my old phone's curved screen which was easily damaged, had few covers that stayed on, and made it difficult to drag things on the edge of the screen.
The phone quickly loads all apps and holds the signal very well. I used it's internet Hotspot for months after moving into a new home.
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone, fast processing
on March 1, 2023
Posted by: Lovetoapp
[This review was collected as part of a promotion.] With the ability to transition and navigate so many apps and functions with out the fear of crashes or missing important notifications this phone ranks very high for me!
Written by a customer while visiting Samsung US
Customer Rating
4
I like it
on March 2, 2023
Posted by: SkyT3874
[This review was collected as part of a promotion.] I quite like what the S22 has to offer. Having come from the S20, there are a few things that bother me. I miss having the audio jack and a removable SD card.
The battery life is shorter and I find myself topping off my phone at least once per day. Despite that, I still get a solid amount of usage with my S22. The cameras are nice, and the photos I get are usually great quality. The body feels solid and sturdy. I've dropped this phone a few times with a cheap bumper case, and it's perfectly fine.
The connectivity hasn't been an issue. I maintain fast speeds for streaming video and music, and the screen definitely has content look beautiful and crisp.
I'd recommend this phone for a lot of people
Written by a customer while visiting Samsung US
Customer Rating
4
S22 review
on March 2, 2023
Posted by: Patseed
[This review was collected as part of a promotion.] This is a solid phone in more ways than one. It's well built and feels sturdy in your hand without being too heavy. Then you have the smoothness of the screen when your scrolling. Never any lag or anything great reliable phone
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not enough
on March 2, 2023
Posted by: Topg55
[This review was collected as part of a promotion.] It's a very fast and reliable phone the only big issue is the battery life sucks, and I mean it really sucks, but aside from that it's great really fast and reliable reliable, the face ID needs a big improvement it works less then 50% of the time, I have had the phone heat up to the point where it's uncomfortable to touch but that's pretty rare.
Response from Samsung USBy Bethany, Social Commerce, March 5, 2023
Hi Topg55... We appreciate you taking the time to review the Samsung Galaxy S22. Your feedback is welcomed as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery life and temperature of your device. Feel free to contact Samsung Support, also below, for any additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
8 month review
on March 2, 2023
Posted by: Jvic2287
from Greenville sc
Expertise:Intermediate
I got this phone back in June last year. I miss my s10 honestly. I have had to warranty this phone twice for moisture detection malfunctioning charging issues as an inevitable result. But has an AMAZING CAMERA! Night photographs are amazing. Heck daytime photos are as well. The battery Is moderately sufficient if you don't push the phone to its max. But it does get severely hot. And it has so many features removed from it from the s9 and s10 series. Connectivity works better on 4G lte than 5G or 5Guw and I feel like the Google server on this phone has dumbed itself so the assistant is a lil remedial at times. The super fast charging feature is also a plus. Super fast charger sold separately was a thumbs down as well.
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, March 5, 2023
Hi Jvic2287... Thank you for your review of the Samsung Galaxy S22. We appreciate your thoughts as it ensures we remain innovative and improve on the designs and functionality of our products. We're thrilled you love the camera! I've attached some links that should aide with the battery and temperature of your device. Please feel free to reach out Samsung Support, attached below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful
on March 2, 2023
Posted by: Julie
I'm so happy! We switched back to Samsung from LG. This phone has an amazing camera!!!! The phone itself runs amazing! I love all the customizable features!
Written by a customer while visiting Samsung US