Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Customer Rating
2
No special features
on February 23, 2023
Posted by: Liketowalk
from Florida
Expertise:Intermediate
I brought this product about a month ago, it’s been a little disappointing, battery life is terrible and no USB cable or electrical connection was included for all that it’s cost. I think that the phone should be ready to use and should be able to charge without have to spend anymore money when the phone was so expensive.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce, February 26, 2023
Hi Liketowalk... Thank you for your review of the Samsung Galaxy S22. We appreciate your critique as we continue to innovate and improve on the design and functionality of our products. Your device should have come with a USB-C charging cable, so if you did not receive one, please reach out to Samsung Support. I've attached a few links that help with its battery life. Feel free to reach out to Samsung Care, attached below, if you need any additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about it
on February 23, 2023
Posted by: Misunderstood1
[This review was collected as part of a promotion.] I use it for everything I can, and that's quite a bit. I love how everything works together. I use I❤Radio, Audible, and watch alot of tiktok and YouTube. The Family Link app is the best. The camera takes amazing photos and videos. I've never had any issues with it, it runs strong and fast, even the battery life has stayed great, not slged off much at all in 18 months. I'll never use another type of phone, Galaxy S models for life. Thanks for making great phones!
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to set up
on February 23, 2023
Posted by: Dpowell1946
[This review was collected as part of a promotion.] Love this phone. Takes great pics, easy to use, very fast operating system. Perfect for what I need a phone for.
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on February 24, 2023
Posted by: Kartune
[This review was collected as part of a promotion.] Great for music making and camera is amazing. Great for videos and fast phone.
Written by a customer while visiting Samsung US
Customer Rating
3
Not to bad for the money.
on February 24, 2023
Posted by: rstorms20
[This review was collected as part of a promotion.] I previously have owned a Note 9, e10, s21 ultra, z flip3 and now this s22. I miss my s21 ultra and my z flip3 the most. If I could go back I would still own my s21 ultra. That being said this phone isn't that bad. It's just not the same as having the high end phone line. If you're not into speed and techy stuff this would be a good phone for you. Overall it's a pretty good deal if you're looking in this price range.
Response from Samsung USBy Bethany, Social Commerce, February 26, 2023
Hi Rstorms20... We appreciate you taking the time to review the Samsung Galaxy S22. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a link that should help with the speed of your device. Please feel free to reach out to Samsung Support if you need any further assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
This phone runs great!
on February 24, 2023
Posted by: Hdhdjn
[This review was collected as part of a promotion.] I've been using the s22 for things like streaming, smart home, and light gaming. It works great. No issues.
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great device
on February 24, 2023
Posted by: Mrbeast123
[This review was collected as part of a promotion.] Its great for listening to music and its high end features
Written by a customer while visiting Samsung US
Customer Rating
4
Better then an iphone
on February 25, 2023
Posted by: Saltybunny24
[This review was collected as part of a promotion.] This was my first android after a long time, and its amazing it works so much smoother then my old iPhone the camera details are amazing especially the power of the zoom and how clear it is even zoomed in. Another amazing thing is how costumizable the phone is and how much u can control, they even have a function called secure folder I believe which is like a phone in a phone. The only downside i can imagine with this phone is not having those blue texts on imessage but there are so many social media's u can text that it doesn't even matter
Written by a customer while visiting Samsung US