Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Average customer rating
4 out of 5
4
(1,285 Reviews)
Open Ratings Snapshot
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product. 
(
176 out of 351
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Customer Rating
1 out of 5
1
Worsr battery ever
on December 7, 2022
Posted by: Cgrisham
from Texas
Expertise:Intermediate
Only had this phone for 10 months and the battery is absolutely the worst. 4 hour life span with no apps running in the background. I have only owned samsung phones, and I can not believe how crappy thos phone is.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy BethanySocial CommerceDecember 9, 2022
Hi Cgrisham,
Thank you for your feedback on the Samsung Galaxy S22. Your thoughts are valuable as we aim to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S22 5g
on December 8, 2022
Posted by: Mike G
from Dallas, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I've owned this phone for 2 weeks and love this phone. I got tired of my 21+ SIM Card not reading error pop up every other hour since October update, so I traded it in for this phone. I haven't been happier
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I always trust Samsung smart phones
on December 8, 2022
Posted by: dmstn1616
from Az
Expertise:Intermediate
[This review was collected as part of a promotion.] I have always used Samsung smartphones since I was young. Samsung smartphones were more innovative and convenient to use than any other smartphone. When zflip3 and watch3 came out of Samsung, Samsung did things that no one expected, so I was touched once again and bought Samsung cell phone and watch. This time, I bought Samsung's Galaxy s22 and am using it. Flip was good, but I'm really happy because it's compact and convenient to use with one hand, and the quality of photos and videos has improved a lot. And most of all, I am satisfied with the improved convenience and response speed of the software. For those who want to use Samsung, I would like to recommend both the s22 & zflip series
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ease of use
on December 8, 2022
Posted by: Maumeemom
from Gibsonburg ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] So far, so good. Just got about a week or so ago, like that it's a little smaller than my S20
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great user experience
on December 9, 2022
Posted by: Abra
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] Great phone and its abilities are amazing. More than I need but im glad to have them if I need them
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good one phone
on December 9, 2022
Posted by: Nawuia
from UT
Expertise:Expert
[This review was collected as part of a promotion.] I used 6 mon, it's a good one for Samsung phone. I will upgraded to the s23.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Forever Phone
on December 10, 2022
Posted by: Crabb
from Dallas, TX
Expertise:Expert
I love my S22 +, I previously had a Galaxy Fold 3 and it was cumbersome for my needs. I have an active job and the S22+ is more easily to use while at work. I like the feel and weight of it. Hopefully, this will be my forever phone. Great job!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great after Android 13
on December 10, 2022
Posted by: GetKnifty
Expertise:Intermediate
[This review was collected as part of a promotion.] Thought this phone was just okay until the Android 13 update which almost doubled my battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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