Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Average customer rating
4 out of 5
4
(1,285 Reviews)
Open Ratings Snapshot
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product. 
(
176 out of 351
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Customer Rating
2 out of 5
2
Terrible Blue Tooth
on November 17, 2022
Posted by: Bad BT
from Delaware
Expertise:Expert
I bought this 3 days ago, traded in a Galaxy S10E. The S22 is a faster phone but I am not very happy with the blue tooth connections. Now I can't listen to my Spotify or SiriusXM on my radio in my boat while fishing. Very disappointing. Need to fix this problem.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy BethanySocial CommerceNovember 18, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. We are glad you're enjoying the speed of your new phone! I've attached a link that should be of use concerning your Bluetooth connection. Please reach out to Samsung Support for further assistance. Thank you for being a valued customer. -Bethany
Can't connect a Bluetooth device to a Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
on November 18, 2022
Posted by: Enotsnivel
from Montclair NJ
Expertise:Expert
I am VERY disappointed that Samsung took away the the option to put a micro SD card in to add memory.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy BethanySocial CommerceNovember 21, 2022
Hello,
Thank you for your feedback on the Samsung Galaxy S22. We appreciate your opinion as we strive to continue to improve on our product design and functionality. Regarding its storage, there are a couple options available for the Samsung Galaxy S22: 128 and 256GBs. If you need any assistance, please reach out to Samsung Support, attached below. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery drains fast
on November 18, 2022
Posted by: Onmyphoneallday
from Arizona
Expertise:Expert
For the most part I like it, but the battery dies way faster than my 2 year old phone I was using. I am on it a lot throughout the day, because I'm bed-ridden quite often, but for a new phone, I expect a better battery.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy BethanySocial CommerceNovember 21, 2022
Hello,
Thank you for your feedback on the Samsung Galaxy S22. We welcome your opinion as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery
on November 19, 2022
Posted by: PJ Moss
Works about the same as my S10 but the battery isnt as good. Camera is better then the S10.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Boring
on November 19, 2022
Posted by: Mutaug
It is ok. Nothing better than the S10 that i had. I would wait until the 23 comes out and see if it is different
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy BethanySocial CommerceNovember 21, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22. Your feedback is appreciated as it ensures we bring our consumers the best in product design and functionality. I’ve attached a few links from Samsung’s YouTube channel that show some of the great features of your device. Please reach out to Samsung Support, also below, if you need any assistance. Thank you for being a valued customer. -Bethany

Galaxy S22: Level up your photos with Expert RAW | Samsung - YouTube
Galaxy S22: Wildlife Photography with Expert RAW | Samsung - YouTube Galaxy S22 I S22+ Official Film: Make Night Portraits Epic | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on November 20, 2022
Posted by: JudeTv
I have been using an iPhone X for a long time and finally I switches to samsung and I am so happy that I did.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the screen size and processing speed
on November 20, 2022
Posted by: Saifudeen1
I brought the s22+ a month ago and I am very pleased with this phone
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features.
on November 20, 2022
Posted by: Omosexy
from Laurel, MD
Expertise:Intermediate
Really amazing gadget to own. I would give it a chance to own again.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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