Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Customer Rating
5
Yes, all good. K.
on October 13, 2022
Posted by: Jakeone
I purchased my S22 about on year ago, and I love it.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent service
on October 14, 2022
Posted by: Mike
from Rice lake, WI
Expertise:Intermediate
I bought my phone yesterday and the salesman was really helpful
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
No auto reply while driving!! Ugh.
on October 14, 2022
Posted by: Army girl
Disappointed that must-have features are not available on this phone. Really not impressed with the S22.
Response from Samsung USBy Bethany, Social Commerce, October 18, 2022
Hi Army girl,
Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Please reach out to Samsung Support, attached below, for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Please reach out to Samsung Support, attached below, for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best fone overall for quality, price and features!
on October 15, 2022
Posted by: ZemStar
from Ft.Lauderdale Florida
Expertise:Expert
This fone is totally worth the expense for the quality of design and build of a superior device! You can get an iPhone but then you have to deal with iCloud and imh opinion isn't worth the effort and isn't any better than many of the Samsung fone lineup!
Samsung Gang!
Samsung Gang!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great photos!
on October 16, 2022
Posted by: HeckofaRealtor
I bought this two months ago and it seems slow at opening apps but takes great pictures.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Extremely Disappointed
on October 17, 2022
Posted by: Unhappy
from New York State
Expertise:Intermediate
Don't like how some of the old features were "modified", and several of the features on my Galaxy 7 that I liked have been done away with. I don't that I will be getting another Samsung phone in the future.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 18, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22. We value all critiques as we strive to innovate and improve on our product design and functionality. I've attached some videos from our YouTube channel that showcase just a few of the amazing features of your new device. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Galaxy S22: Wildlife Photography with Expert RAW | Samsung
Galaxy S22: Make Light Your Paintbrush | Samsung
Galaxy S22: #MakeNightsEpic with Discovery | Samsung
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22. We value all critiques as we strive to innovate and improve on our product design and functionality. I've attached some videos from our YouTube channel that showcase just a few of the amazing features of your new device. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Galaxy S22: Wildlife Photography with Expert RAW | Samsung
Galaxy S22: Make Light Your Paintbrush | Samsung
Galaxy S22: #MakeNightsEpic with Discovery | Samsung
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the money
on October 18, 2022
Posted by: Samsung user
I've had this phone a month and it overheats. Battery doesn't last and I constantly lose service. It'll display 4g lte 3 bars and you won't know that you aren't getting texts and are unable to receive calls
Response from Samsung USBy Bethany, Social Commerce, October 20, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your assessment as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of use concerning your connection, battery and with keeping your device at a normal temperature. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your assessment as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of use concerning your connection, battery and with keeping your device at a normal temperature. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Decent replacement for my Samsung Galaxy S10
on October 19, 2022
Posted by: Cathy H
Overall, I am happy with this phone. I had been using a Galaxy S10 for several years and was constantly having to recharge the battery. I thought a new phone would resolve this problem, but unfortunately the S22 battery life is not as improved as I would have hoped. I am able to charge it quickly with the charging cable that came with (although I'm not thrilled that I had to buy a new adapter due to the different plug-in size). I love the improved fingerprint recognition (vs. the one on the side of the S10 that rarely recognized my fingerprint) and the speed of loading stuff is great. The size is similar to my old phone, so it fits into all the same places in my purse that the old one did.
Written by a customer while visiting Samsung US