Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Customer Rating
2
Why Samsung tries so hard in copy Apple
on May 5, 2022
Posted by: Elavan
from San Diego
Expertise:Intermediate
I hate Apple, I am a Galaxy S fan, but everything I love about Galaxy they just imitate Apple and take it away.
No expansion memory so adaptator
No phone jack so adaptator
No curve screen
Model like iPhone
I change from s9 to s22, and they take several steps back, how come??
A bit faster, and a better camera but all the rest???
You can do better than this, this thing are spensive?
No expansion memory so adaptator
No phone jack so adaptator
No curve screen
Model like iPhone
I change from s9 to s22, and they take several steps back, how come??
A bit faster, and a better camera but all the rest???
You can do better than this, this thing are spensive?
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
S22 Ultra - 5 star camera, 1 star phone
on May 9, 2022
Posted by: MeMacOH
from Cleveland OH
Expertise:Expert
I have been dealing with with phone for 2 months now. That's more than enough time to have giving it time to get used to it and know it's quirks. Bottom line, it sucks. I want my S20 Note back.
Connectivity:
The phone has terribly slow internet speeds on 5G (multiple cities on Verizon network). When switching between towers it often goes offline for a few seconds to a few minutes. Oddly enough, this does not interrupt phone calls, only data.
Connectivity:
The phone has terribly slow internet speeds on 5G (multiple cities on Verizon network). When switching between towers it often goes offline for a few seconds to a few minutes. Oddly enough, this does not interrupt phone calls, only data.
Battery life:
Battery life is far worse than S20 Note and S7 Note. With intermittent use, the battery dies after 12 hours. Bluetooth audio drains battery 25% faster. The power usage monitoring shows all it well. I've even deleted apps that show high battery usage such as Yahoo Mail, but alas, battery still dies after about 12 hours. I now have to recharge it around noon in order to get it though the day. That's silly.
Battery life is far worse than S20 Note and S7 Note. With intermittent use, the battery dies after 12 hours. Bluetooth audio drains battery 25% faster. The power usage monitoring shows all it well. I've even deleted apps that show high battery usage such as Yahoo Mail, but alas, battery still dies after about 12 hours. I now have to recharge it around noon in order to get it though the day. That's silly.
Performance:
For a flagship phone, this thing is extremely poor. On the upside, the camera (especially the low light performance is excellent), and the finger print reader is a significant improvement over the S20 Note. Virtually all other aspects are in the negative category. If it were a midlevel phone, it would be satisfactory, but it isn't a midlevel phone and does not have a midlevel price. Slow transition between apps. Messages crashes regularly. In fact, many preinstalled mainstream apps crash frequently. (Messages, Maps, Chrome). Even the Samsung pre-installed app "My Files" crashes every time certain functions are used.
For a flagship phone, this thing is extremely poor. On the upside, the camera (especially the low light performance is excellent), and the finger print reader is a significant improvement over the S20 Note. Virtually all other aspects are in the negative category. If it were a midlevel phone, it would be satisfactory, but it isn't a midlevel phone and does not have a midlevel price. Slow transition between apps. Messages crashes regularly. In fact, many preinstalled mainstream apps crash frequently. (Messages, Maps, Chrome). Even the Samsung pre-installed app "My Files" crashes every time certain functions are used.
Overall, despite having the "top of the line" Samsung flagship S22 Ultra, I cannot wait to be ride of this thing. Great work guys, great work.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on May 9, 2022
Posted by: SDC24
from Washington
Expertise:Intermediate
I have tried and loved many samsung products over the years but this Samsung S22+ is the worst phone I have ever had. I have had nothing but problems with the performance, the constant ads that pop up on the home screen, the phone freezing 10 times a day. I can barely get anything done. So ,for that I would not recommend this phone.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Battery no good
on May 10, 2022
Posted by: Ssssssteve
from Reno
Expertise:Intermediate
Got this 2 weeks ago. Do not like the battery life. Have not changed any phone habits.... leave in the morning for work and phone is 40percent when I get home. Old phone(lg) would last me 2 days without charging. Also don't like the key board. I swipe type and almost impossible with this phone. No headphone jack, no charger??? Last Samsung I had was the 10 and it was a way better product then. My kid still plays with it. Checked the keyboard on that and no problem...
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on May 10, 2022
Posted by: Andre
from Reading, PA
Expertise:Intermediate
I my opinion it is a great phone. It has everything I needed from a smartphone. For me the only cons is slow response to fingerprint and face reading.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
battery is disappointing
on May 11, 2022
Posted by: prefer s20
from Raleigh
Expertise:Intermediate
Phone is fine, not noticeable better then my s20. Battery life is certainly less robust then my s20 having to stop and charge my phone during the day and then again at night. S20, just had to charge every other day. Same usage.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Nothing like my note
on May 15, 2022
Posted by: Lucy
from Pennsylvania
Expertise:Intermediate
My wife and I bought two in March, battery drains quickly, have to restart multiple times a week due to them running "clunky", settings change by themselves. Overall not the best phone to switch from a note.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy Edward Smith, SC, May 18, 2022
Hi Lucy, thank you for your feedback as it is greatly appreciated. It’s unfortunate to hear that your expectations weren’t quite met and we are more than happy to offer our support to improve your experience. Here are some helpful links below that cover extending battery life and using device care to help. Thank you again for your feedback and being a valued Samsung user.
How to extend battery life: https://www.youtube.com/watch?v=hAOH7jC2jog
Using device care: https://www.youtube.com/watch?v=a6ID3mgtrH8
Should you need more assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
How to extend battery life: https://www.youtube.com/watch?v=hAOH7jC2jog
Using device care: https://www.youtube.com/watch?v=a6ID3mgtrH8
Should you need more assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on May 15, 2022
Posted by: jmporter_3
from Philadelphia
Expertise:Expert
This is better than any iPhone! Thanks samsung for the best experience and amazing camera's.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US