Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Customer Rating
5
One of the best deals with features
on March 13, 2022
Posted by: user4517
from Maryland USA
Expertise:Expert
I don't like to pay a lot for any phone, so I look for the best price with the most features. Some features are more important than others for me. For example, battery life is most important. I view the Galaxy S22 to have the most features that I need at a good price.
The only complaint I have is I lost the ability to shake my phone light on.
The only complaint I have is I lost the ability to shake my phone light on.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on March 16, 2022
Posted by: Stick
from Reno,NV
Expertise:Intermediate
After watching all the reviews. I have not found that the battery has a short charge. I charge it and it last for 20hrs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone for what I need
on March 17, 2022
Posted by: Eazy
from MI
Expertise:Intermediate
The phone is great for the most part, only issue is the phone seems to get hot when browsing and watching content. It's an issue because of how quickly it starts to heat. Other than that, phone is excellent no complaints
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
It's pretty good.
on March 30, 2022
Posted by: Giraffejeff
from New jersey
Expertise:Beginner
Yes, the battery isn't qhat I thought it was going to be. But I made the choice to stick with the regular s22 cause I like smaller phones. Go with the plus if you need more battery. Everything I love this phone
.
.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for a good price
on March 31, 2022
Posted by: Lil Shark
Expertise:Intermediate
The S22 is probably my most favorite device so far, I love the new 6.1" form factor and all the features that comes with it. The battery life isn't as bad as alot of ppl complain about I use my phone all day for work purposes and get an average of 5 hours of screen on time, I wish it did have at least 4,000 mah. I hope soon Samsung will put 1440p display and a 12mp front facing camera on the base S models within the years to come. Overall I'm enjoying the S22.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is terrible
on April 1, 2022
Posted by: Loveavale
from Syracuse ny
Expertise:Intermediate
I had my S22 for about 5cweeks and i never thought I'd sayvthis but my iPhone 11 was better, battery just drains all day smh. A few of the same issues i recall having from my S9plus also smh should of stayed with Apple smh
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Charles, Samsung Care, April 1, 2022
Hi Loveavale. Thank you for bringing this to our attention. I see you have some concerns with Galaxy S22; the battery does not last throughout the day. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here are some links for more details to help you maximize the device's potential.
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Manage sleeping apps to save battery life on your galaxy device https://www.samsung.com/us/support/answer/ANS00088422/
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144360224
Have a great day.
^Charles
Get the most out of your Galaxy phone battery
https://www.samsung.com/us/support/answer/ANS00078987/.
Manage sleeping apps to save battery life on your galaxy device https://www.samsung.com/us/support/answer/ANS00088422/
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144360224
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
3
Iphone to Note to S22 Ultra?
on April 1, 2022
Posted by: notanote
from chicago, il
Expertise:Expert
I've had all the Samsung Notes, but before that I had a few iPhones. I made the switch to Samsung mostly for the external storage. Now, the S22s no longer have external storage. What gives? If the next iteration of devices doesn't have external storage, I might as well switch back to Apple
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy Charles, Samsung Care, April 6, 2022
We apologize for your experience with Galaxy S22. We appreciate all feedback that helps us understand how to improve our products. We appreciate you giving our brand a chance. Thank you for taking the time to leave this review.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144374774
Have a great day.
^Charles
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144374774
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
4
Thrilled about smaller size!
on April 2, 2022
Posted by: jhusn
from Norfolk VA
Expertise:Expert
I've been with Samsung since the Galaxy S4 and that includes their tablets, TVs, etc. The S6E wowed me and then again with the clear screen on the S8 and even better on the S10. But then, things just got big and weird, especially with the 5G chaos and emerging WiFi6. I skipped the S20 and got the S21. Overall, I was happy. The only reason I upgraded again so soon, to the S22, was because finally it was a tad smaller instead of bigger. I want to hold my phone and operate it with one hand. If I wanted more, I'd get a Plus or a Note/Ultra. I have a tablet... I don't want a mini tablet for a phone. Overall, I like the S22. My only complaint is the battery... I don't know why Samsung takes 2 steps forward, but always 1 back as well. They should have found a way to keep the S22 it's current size but with the S21 battery. I'm sure they could have done it... I want to keep this phone for my normal 2 years, but I find myself on the charger a lot. Only thing I can think of is they improve performance/efficiency with updates. And I hope they do. Other than that, if you want slightly smaller, go S22. If size is fine and you want a tad less time on charger, find an S21.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US