Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Customer Rating
5
This product is reliable.
on March 26, 2023
Posted by: LuckyLuthy
[This review was collected as part of a promotion.] I love this device because I can play mobile games and my phone will still have great connection, battery life, and picture quality. When streaming movies or videos, the quality of sound and picture is amazing. The device is small and fits perfectly in your hand. Calling and video chatting is wonderful as well. The quality of video and audio sound nice and loud.
Written by a customer while visiting Samsung US
Customer Rating
3
Good at first
on March 26, 2023
Posted by: Blazedmg247
[This review was collected as part of a promotion.] I generally use my samsung phone for calls surfing the web social media and for games and important stuff for work. Everything was really good at first but now it seems as though my fingerprint center barely wants to work. Unfortunately a lot of my import an apps use that as a sign in.
Response from Samsung USBy Debra, Social & Commerce, March 28, 2023
Hello there Blazedmg247, thank you for finding the available time out of your vigorous day to share your sentiments with us about your Samsung Galaxy S22. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most magnificent experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet is not recognizing your PIN, pattern, password, fingerprint or face unlock, rebooting the device or entering Safe Mode can help solve the problem. Sometimes you may be prompted to try an alternate method, like your password. The SmartThings Find site can also help you unlock your device. When you have some free time in your day, please take a look at the Samsung article titled, "Unable to unlock Galaxy phone or tablet's screen" for some tips on unlocking your phone with SmartThings Find. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor there are a few things to consider. To check for common issues with fingerprint recognition on your phone, please glance over the Samsung article titled, "Samsung phone is not recognizing fingerprints." If you would like any further assistance, please do not hesitate to reach out to Samsung Support when you have the availability in your schedule. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001570/
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/troubleshooting/TSG01001570/
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on March 26, 2023
Posted by: Tinker90
[This review was collected as part of a promotion.] I like the picture quality in this phone! I take pictures a lot of my nail art and the outdoors & the pictures come out great, i don't have to edit them at all
Written by a customer while visiting Samsung US
Customer Rating
5
Camera use and quality is amazing
on March 26, 2023
Posted by: Galaxy4life
[This review was collected as part of a promotion.] Camera(both front and rear) are phenomenal!!! Zoom distance is incredible. So many different photo modes to chose from for whatever type of photo you are looking to take. Just keep on adding to the list of reasons why i will always use Samsung. Not one issue with anything in this phone since i recieved it. Cant wait to see how Samsung tops this with the next generation of phones. Never ceases to amaze me.
Written by a customer while visiting Samsung US
Customer Rating
5
Like the color And it. work right?
on March 26, 2023
Posted by: Stophners
[This review was collected as part of a promotion.] Play all the games I want doesn't lagg I like it.. Text great video and pictures.
Written by a customer while visiting Samsung US
Customer Rating
5
A much needed upgrade
on March 26, 2023
Posted by: BrianG
[This review was collected as part of a promotion.] I upgraded to the s22 from a S9. Holy cow a lot has changed.
Written by a customer while visiting Samsung US
Customer Rating
1
Worst cell ever
on March 30, 2023
Posted by: KLSIN
from Indiana
Expertise:Intermediate
Battery life is horrid! Drops calls constantly! Worst cell I've ever had, waste of money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, April 1, 2023
Hello KLSIN... Thank you for your review of the Samsung Galaxy S22. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links, as well as a video from our YouTube channel, that should help elongate the battery life of your device. Also, an article that will help concerning the dropped calls you've experienced. Please reach out to Samsung Support if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Dropped calls on a Samsung phone
smsng.us/Samsung-Support
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Dropped calls on a Samsung phone
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Better than my S9.
on March 30, 2023
Posted by: MikeF
from Richmond VA
Expertise:Expert
I purchased the S22 because it was about the same size as my S9. As you can see I do not purchase every time a new product comes out but I feel it was time. It is great.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US