Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Customer Rating
1
Not happy with Bixby
on November 16, 2022
Posted by: Not happy
from Weddington, NC
Expertise:Intermediate
I don't like Bixby taking over my phone.
Get it off.
Get it off.
No, I would not recommend this to a friend.
Response from Samsung USBy Bethany, Social Commerce, November 17, 2022
Hello,
Thank you for your take on the Samsung Galaxy S22. I've attached a link that shows you how to keep Bixby from popping up. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer.
How to turn off Bixby on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Thank you for your take on the Samsung Galaxy S22. I've attached a link that shows you how to keep Bixby from popping up. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer.
How to turn off Bixby on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
the s22 5g is the best phone ever!!
on March 13, 2023
Posted by: tallroad199
[This review was collected as part of a promotion.] I use the s22 to basically everything and it is good for gameing and many other things that need a good phone for example this photo of a cat which I took looks good on the phone and it is very simple to take photos and I love it than other brands
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone with great features!!
on March 16, 2023
Posted by: Justareview
[This review was collected as part of a promotion.] The S22 is more than capable of handling any multi-tasking chores you throw at it with its snappy 8gb ram without lagging. The screen is big enough for the average person to fill out forms, watch videos on, play games, etc. The cameras are amazing and outside design of the phone is beautiful. Everything is perfect....except the🔋. I can get by on a little over half a day with continuous use charging from 20% - 85% each time to prolong the battery life and that's with the battery mode on all the time, screen refresh rate set to 60hz, etc. If it weren't for the battery I'd give it 5 stars. Other downsides for me include no headphone jack or SD storage. Other than that it's an amazing phone worth the upgrade if yours is over 4 years old and lagging.
Written by a customer while visiting Samsung US
Customer Rating
1
Speakers will Not work
on April 15, 2023
Posted by: Sally
from Florida
Expertise:Intermediate
I bought thos phone 3 months ago! Everytime I fly, the phone speakers stops working! Had been fan of Samsung until I got this one. Horrible, not happy at all!!
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, April 18, 2023
Hi Sally... We appreciate you taking the time to review the Samsung Galaxy S22. We value your input as we continue to innovate and improve on the design and functionality of our products. I've attached a few links that should help regarding your speakers. Also below, is Samsung Support. Please don't hesitate to reach out if we can offer any additional assistance. Thank you for being a valued customer. -Bethany
Speaker not working on Samsung phone
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Audio stops playing on Galaxy mobile devices or accessories (samsung.com)
smsng.us/Samsung-Support
Speaker not working on Samsung phone
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Audio stops playing on Galaxy mobile devices or accessories (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone I've ever had.
on March 7, 2022
Posted by: Jeremy
from Tucson az
Expertise:Expert
This phone is trash the battery lasts about 6 hours. I had a galaxy s20 plus that lasted 16 hours of continual use...
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
I tried to love it!
on March 11, 2022
Posted by: Xaviherre1221
from McAllen Texas
Expertise:Intermediate
Finally decided to make the switch from IPhone to Android. The phone looks amazing and at the store seemed to work very good! So I decided to buy the s22+ the same day it was released. I had been team apple for years! So switching to android had me extremely excited! Something new. I had this phone for about a week. The camera on this phone is very nice but front camera NOT SO GOOD. Screen looked amazing but while scrolling the phone felt like it lagged quite a bit just not as smooth. And the biggest CON was the battery life on it I was shocked on how quickly the battery was draining without me even using the device my battery percentage just kept decreasing. I couldn’t go a whole day without having to charge the device. Still on the 3rd day I had hopes and was still willing to give Android a shot. Unfortunately I just couldn’t keep the device. I had to exchange the device for an iPhone once again! iOS is just as smooth as they come. Front camera on iPhone is by far better than on S22+. I definitely feel like Samsung does have the potential but they just really need to tweak up the battery game which was my biggest issue with this device. Even though both iPhone and Samsung are top notch devices, if you are iPhone user and decide to make the switch to android I guarantee that it will feel like a downgrade. Just my opinion based of my experience.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Has some great features, lots of storage.
on March 16, 2022
Posted by: Mike
Expertise:Intermediate
Had the s22+ almost a month. Easy to use, speed is faster than my S20.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
NO SD Card Slot
on March 19, 2022
Posted by: Stoneware
from CA
Expertise:Expert
It seems like we've all been through this before. 256GB is nice, but not when recording 8K video.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
2
Response from Samsung USBy Chrystel, Samsung Care, April 21, 2022
Hi Stoneware,
Thank you for reaching out to us. We are saddened to hear that this did not meet your expectations, as the Galaxy S22 doesn't cater to a microSD card slot. I know disappointing it can be when some specs are no longer available. We would definitely like to look into any issues you may be having with your phone to ensure that you are getting the best experience. Please know that we are continuously improving our services, and your feedback is vital to that process.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144426972
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. We are saddened to hear that this did not meet your expectations, as the Galaxy S22 doesn't cater to a microSD card slot. I know disappointing it can be when some specs are no longer available. We would definitely like to look into any issues you may be having with your phone to ensure that you are getting the best experience. Please know that we are continuously improving our services, and your feedback is vital to that process.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144426972
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US