Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Customer Rating
4
High Hopes!
on March 14, 2023
Posted by: Hottholly
[This review was collected as part of a promotion.] I'm normally not much of a galaxy phone person but I had to see what all the hype was with this s22. I love its size. I love its quickness. I love all the options this phone has especially when it comes to the settings. I would say this is the best phone by far I have ever got to use but... here's why my hopes I had have made me give this device only 4 stars instead of 5.
I love setting personal ringtones for all of my special contacts but with this phone doing that was alot harder to figure out. I shouldn't have to google how to do something so easily done on most other phones. The other disappointing feature I am not happy with is how I have the feature to charge another device using wireless charging.my phone is supposed to have this feature which I'm sure it does, the issue though is I read I would have to remove my devices case in order to use this feature. I'm not happy with removing my case at any given time. Maybe all cases should be made able to charge wirelessly when using with an option to put what type of case is on your device. Am I able to charge another device using a wire? Lastly why am I not able to add an external SD card option for more memory space?
I love setting personal ringtones for all of my special contacts but with this phone doing that was alot harder to figure out. I shouldn't have to google how to do something so easily done on most other phones. The other disappointing feature I am not happy with is how I have the feature to charge another device using wireless charging.my phone is supposed to have this feature which I'm sure it does, the issue though is I read I would have to remove my devices case in order to use this feature. I'm not happy with removing my case at any given time. Maybe all cases should be made able to charge wirelessly when using with an option to put what type of case is on your device. Am I able to charge another device using a wire? Lastly why am I not able to add an external SD card option for more memory space?
Written by a customer while visiting Samsung US
Customer Rating
4
Great but could be better
on March 14, 2023
Posted by: LovesSports99
[This review was collected as part of a promotion.] Great phone. Great connectivity, great streaming. Colors and pictures are sharp and vivid. My only issue is lag in gaming. I have to give each game a few minutes to save. If I close a game immediately, even when saved, I lose that progress many times.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fan
on March 14, 2023
Posted by: DaBigFella
[This review was collected as part of a promotion.] I'm on third galaxy device. I wouldn't take any other phone
Great for all parts of life from streaming to phone calls.
Great for all parts of life from streaming to phone calls.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 14, 2023
Posted by: Amylove
[This review was collected as part of a promotion.] Phone takes excellent pictures and is very durable. Screen is easy to read and fully customizable when going inside to outside. Great water resistance and access to many apps. Phone runs efficiently.
Written by a customer while visiting Samsung US
Customer Rating
3
Horrible Battery Life
on March 14, 2023
Posted by: MrsCw2
[This review was collected as part of a promotion.] I use my phone for EVERYTHING!!!!! Zoom, YouTube, texting, listening to podcasts, etc. With my S20, I recharged 1x during the day. With the 22, I recharge constantly during the day. I'm so over it! Had this phone less that 3mo.
Response from Samsung USBy Bethany, Social Commerce, March 23, 2023
Hello MrsCw2... We appreciate you taking the time to review the Samsung Galaxy S22. We welcome your input as we continue to innovate and improve on the design and functionality of our products. I've attached some links, along with a video from our YouTube channel, that should help increase the battery life of your device. Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Uggh
on March 14, 2023
Posted by: Sassy Ece
from Palmdale
Expertise:Intermediate
I have had this phone since June 2022. I am actually not a fan. It does what it supose too. But the speaker goes out and its makes crackling.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Bethany, Social Commerce, March 23, 2023
Hi Sassy Ece... Thank you for your review of the Samsung Galaxy S22. We appreciate your thoughts as we continue to give our consumers the best in design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Below are a couple links should help with your speakers. Please reach out to Samsung Support, also below, if we can be of any additional assistance. Thank you for being a valued customer. -Bethany
Speaker not working on Samsung phone
Discover the Advanced audio settings on Galaxy devices (samsung.com)
smsng.us/Samsung-Support
Speaker not working on Samsung phone
Discover the Advanced audio settings on Galaxy devices (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone and amazing camera.
on March 15, 2023
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] I use my device for personal use. Love to take pictures and explore apps.
Written by a customer while visiting Samsung US
Customer Rating
4
This Product Has Great Display
on March 15, 2023
Posted by: SamPitt
[This review was collected as part of a promotion.] As a senior person, I use my phone for phone calls, emails, texts, Facebook and playing music as I exercise.
The features I miss from my previous Samsung S10 Galaxy is the ability to turn the phone completely off and that I could play music from my stored library. Sometimes I want to completely shutoff my phone, but can't with the S22. Also, the Samsung Music only plays other stations stream music and unable to play old songs I have cherished for my long life and loaded in my library.
Written by a customer while visiting Samsung US