Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Average customer rating
4 out of 5
4
(1,285 Reviews)
Open Ratings Snapshot
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product. 
(
176 out of 351
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom White
Customer Rating
5 out of 5
5
Great Phone!
on March 14, 2023
Posted by: LovemyS22
[This review was collected as part of a promotion.] I use my phone for almost every thing. Main thing I use it for is streaming video. Checkng bills. Banking. Playing games. Texting and using the phone.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on March 14, 2023
Posted by: Cherrytrin
[This review was collected as part of a promotion.] Wonderful phone and amazing features. Love using the camera and easy organizing with apps
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 14, 2023
Posted by: FaeryPrincess13
[This review was collected as part of a promotion.] This is the best phone I've ever owned. Easily customizable.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, reliable and great quality
on March 14, 2023
Posted by: CaliCal
[This review was collected as part of a promotion.] The camera lens are amazing, user-friendly, and the phone has last me longer then any phone I've had in the past.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy transaction and switch
on March 14, 2023
Posted by: CrispyBacon
[This review was collected as part of a promotion.] I made the switch from my S10 to the new S22. It was fast and easy. Phones were similar so there was only a short learning curve. I am pleased.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
nice phone
on March 14, 2023
Posted by: Hollywood
[This review was collected as part of a promotion.] As with the other s series, the s22 is a nice phone. However, the size is the same as the 20, which is small. Also, I wish that the speakers were louder.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Work in progress
on March 14, 2023
Posted by: Hooah2phone
[This review was collected as part of a promotion.] As all new technology the Samsung S22 5G is just that, a work in progress. With the exception of one phone I have always owned Samsung and probably always will "probably" as it will depend on if Samsung gets the bugs worked out. The overall looks of the phone are as expected from Samsung, beautiful, but the rest is in need of improvement especially the charging port and lack of reliability even with wireless charging. Granted it might just be my phone but I doubt it. Freezing up seems.to be a big issue as well but after checking my phone show it's running at optimal speed and function so who know? I'm confident Samsung will fix the problems as the phones technology improves.
Response from Samsung USBy Elizabeth KaufmanSocial CommerceMarch 22, 2023
Hello Hooah2phone, thank you for your feedback on your Samsung Galaxy S22. We recommend ensuring your software is up to date with the latest version of One UI. If you have done this and are still experiencing the difficulties you mentioned, please reach out to the Samsung Support Team, linked below, for further assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not the best S series
on March 14, 2023
Posted by: CouldveBeenGreat
[This review was collected as part of a promotion.] I am currently upgrading my phone to the S23 hoping the bug issues I've experienced with S22 wouldn't be the same. The moment I got the S22 there was something wrong with its battery. Thinking it was just a malfunction, I got another S22 and the same issues! I've had this phone for about a year and a half now. GREAT picture quality. This phone would have been amazing if it didn't have to reboot in the middle of a call or while I'm on an app.
Response from Samsung USBy Elizabeth KaufmanSocial CommerceMarch 22, 2023
Hi CouldveBeenGreat, thank you for your feedback on your Samsung Galaxy S22. We are happy to hear you enjoy the camera and photo quality you are seeing from your device. If you have updated the software of your device and are still experiencing the difficulty with the software, please reach out to the Samsung Support Team, linked below, for assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
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