Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.6
(721 Reviews)
Rating breakdown 721 reviews
5 Stars
529
4 Stars
141
3 Stars
26
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
135 out of
154)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
3
Camera is slow
on March 14, 2023
Posted by: Yeshli
[This review was collected as part of a promotion.] The camera is too slow to be useful. Please fix this in current and future models
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 22, 2023
Hello Yeshli, thank you for your feedback on your Samsung Galaxy S22+. We would be more than happy to help you troubleshoot the speed of your camera. Depending upon usage in different lighting situations and other factors may be having an affect. We have provided a link to the Samsung Support Team to assist you and gather further details. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great potential
on March 14, 2023
Posted by: Waiting4Solutions
[This review was collected as part of a promotion.] For personal and work use. Phone, email, internet, navigation, gaming, and some streaming. I mainly have a problem with the phone features: sometimes the phone will not ring when a person calls, and later a voicemail notification will be received. Restarting the device fixes the problem. Sometimes the ringback tone heard when calling someone will not stop after the called party answers. Need to hangup and call again. Sometimes I can't answer or end a call due to the touch screen not responding. Setting up the phone for DTMF generation when dial pad keys is pressed during a call to control automated attendants is difficult and confusing. I am very satisfied with all other features. If the above issues are addressed, it will be a great phone. But I had to take off 1 star due to these annoying issues.
Written by a customer while visiting Samsung US
Customer Rating
5
Strong and Reliable!
on March 14, 2023
Posted by: Bogart
[This review was collected as part of a promotion.] I use my call phone for work, to test application compatibility and to make sure security updates don't mess up our applications.
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone, incredible camera
on March 14, 2023
Posted by: Scottj
[This review was collected as part of a promotion.] I use my S22+ for ersonal use, business, entertainment and make great use of the camera
Written by a customer while visiting Samsung US
Customer Rating
2
It was a good phone when I purchased
on March 14, 2023
Posted by: Bws280
[This review was collected as part of a promotion.] When I got this phone it was great know it lags pictures are terrible out of focus I should have bought s23 ultra
Response from Samsung USBy Bethany, Social Commerce, March 22, 2023
Hi Bws280... We appreciate you taking the time to review the Samsung Galaxy S22+.Your thoughts are appreciated as we continue to innovate and improve on the design and functionality of our products. I've attached a few links that should help with the speed and camera. Please reach out to Samsung Support, also below, if we can be of additional assistance. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Use the Camera app on the Galaxy S22 series (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Galaxy phone or tablet photos and videos are blurry or dark (samsung.com)
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Use the Camera app on the Galaxy S22 series (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Galaxy phone or tablet photos and videos are blurry or dark (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone and the camera is top of the line.
on March 14, 2023
Posted by: Dfwdrinks
[This review was collected as part of a promotion.] I use the phone for my meetings at work as I can multi task while on zoom, webex or teams with split screens. The phone speed does not slow down when doing so.
Picture quality is amazing.
Picture quality is amazing.
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera, right sized phone
on March 15, 2023
Posted by: ALoving
[This review was collected as part of a promotion.] Bought this phone specifically for a camera upgrade. I used the phone for international travel and posted tons of photos. Reaction from friends to photos was very positive.
Phone served well to keep in contact. Can't speak to phone call quality as I was using phone internationally. Wi-fi calling provided good connection.
Phone does periodically auto rotate the screen, even with the auto rotate setting turned off. Must restart phone to get out of this bug. Might be software issue, not hardware.
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and easy to use.
on March 15, 2023
Posted by: ThePeaser
[This review was collected as part of a promotion.] Movies, music, pictures, videos, messages and phone calls.
Written by a customer while visiting Samsung US