Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.6
(721 Reviews)
Rating breakdown 721 reviews
5 Stars
529
4 Stars
141
3 Stars
26
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
135 out of
154)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
5
Performance champ
on October 27, 2022
Posted by: Nisarg
from South Carolina
Expertise:Expert
[This review was collected as part of a promotion.] I just shifted my pixel 4a 5g to S22+. Really worth the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY!!!
on January 14, 2023
Posted by: Out1000Bucks
from CO
Expertise:Intermediate
Do not buy! Poorly designed water proofing cause phone to be unusable. If the temp changes or you change more then 2000 ft. In elevation the phone speakers and mic stop working until the pressure can equalize. Having to open your sim card tray 4-5 times a day is completely unacceptable for how much they are charging for this device. Will never buy samsung products again!
No, I would not recommend this to a friend.
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 18, 2023
Hello,
Thank you for your review of the Samsung Galaxy S22+. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Since it sounds as if your device is still under warranty, I've linked our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22+. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. Since it sounds as if your device is still under warranty, I've linked our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Turned into a copy apple but worst.
on January 23, 2023
Posted by: Use2bSamsungGuy
from Mn
No external micro sd card and dont even sell a model with as much memory as an apple. Why would i stick with Samsung anymore. Whe i get a new phone it will be apple because of memory alone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hello,
Thank you for taking the time to review the Samsung Galaxy S22+. Your thoughts are valuable as continue to lead the charge on innovation. Your device is available in 128GB, as well as 256GB. I've attached the link to Samsung Support, please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22+. Your thoughts are valuable as continue to lead the charge on innovation. Your device is available in 128GB, as well as 256GB. I've attached the link to Samsung Support, please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
S22
on June 10, 2022
Posted by: Bubbabeast
from Pa
Expertise:Intermediate
No micro SD card slot and no headphone jack. Why would you take away the most important standard features of every phone I've ever had.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
4
Value
3
Response from Samsung USBy Michael Mynxx, Social Commerce, June 14, 2022
Thank you for your feedback on The Samsung Galaxy S22+. We appreciate you taking the time to share with us. We are sorry to hear about all the difficulties you are having with the device. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. We regret to hear that wasn’t the case for you. We do value your opinion and take every review into consideration for future products and features. Thanks again for being a Samsung customer.
Written by a customer while visiting Samsung US
Customer Rating
3
Okay Phone, Some Struggles
on September 13, 2022
Posted by: MyLifeNRuins
from Bountiful, UT
Expertise:Intermediate
I wanted to be completely in love with this phone, but there are a few things that are frustrating.
I have been incredibly careful with the charging port and after five months, the port won't hold the charging cable very well, so charging is a struggle.
I am unable to charge my phone in any vehicle. I have been able to charge all previous phones in any car/truck I have tried, but I can't with this phone. And I'm struggling to find help about fixing it.
There are several random settings that I don't totally understand. I am an intermediate when it comes to tech, but it would be helpful if some functions had some explanations or helps along the way to make it more clear and understandable.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, September 15, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22+. We value all feedback as we strive to innovate and improve on the design and functionality of our products. It sounds as if your device is still under warranty, so I’ve attached the link to Samsung’s Warranty department below. Please reach out to them concerning your charging port. If you need any further support, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22+. We value all feedback as we strive to innovate and improve on the design and functionality of our products. It sounds as if your device is still under warranty, so I’ve attached the link to Samsung’s Warranty department below. Please reach out to them concerning your charging port. If you need any further support, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
IPhone killer
on May 17, 2022
Posted by: Chicknugs
from Muskego,WI
Expertise:Intermediate
It's specs are absolutely nuts. 8k camera 8k screen. 8gb ram which is really nice to have. Batter is pretty good.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not really recommend
on August 19, 2022
Posted by: Yong
Expertise:Expert
I had Galaxy S20 128GB and the phone already come with 12GB RAM but this S22+ I knew it only come 8GB RAM and the phone has delay whenever I tried to open the app and the phone get heat quicker then S20. Other then that the phone is okay to use.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy Bethany, Social Commerce, August 23, 2022
Hi Yong,
We appreciate you taking the time to review the Samsung Galaxy S22+. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached a couple links that should be of help concerning your app delay and how to keep your device at its normal temperature. If you need any further assistance, please feel free to reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany
How to keep your Galaxy phone from slowing down (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22+. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached a couple links that should be of help concerning your app delay and how to keep your device at its normal temperature. If you need any further assistance, please feel free to reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany
How to keep your Galaxy phone from slowing down (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
My Review
on March 18, 2023
Posted by: TAMDawn
[This review was collected as part of a promotion.] I use it like it's supposed to be used.
I get on my social media accounts
I send texts
I get on tiktok
I get on my social media accounts
I send texts
I get on tiktok
Response from Samsung USBy Debra, Social & Commerce, March 22, 2023
Hey there TAMDawn, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S22+. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help with troubleshooting your device.
Thank you for being a sincere Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info
Thank you for being a sincere Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info
Written by a customer while visiting Samsung US