Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
Average customer rating
4.6
(721 Reviews)
Rating breakdown 721 reviews
5 Stars
529
4 Stars
141
3 Stars
26
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
135 out of
154)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
Customer Rating
1
Without a memory card its a pice of CRAP
on March 16, 2022
Posted by: Stockwood
from Atlanta
My first Experience with Smart phones was the Iphone 4 but it had no expansion port...Having this port made Samsung special. iphone is built 10 times better but i needed edthe memory expansion which is lo longer available with Samsung. Guess I will keep repairing my S8 until I die.
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on May 31, 2022
Posted by: Savage
Expertise:Expert
This phone is garbage. I've had nothing but problems with this phone. Don't waste your money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Edward Smith, Social Commerce, June 2, 2022
Hi Savage, thank you for your feedback on your Galaxy S22+. We are always looking for ways to improve our products and user experience for the future based on user feedback. Thank you again for your feedback and being a valued Samsung user.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING
on March 29, 2022
Posted by: Blueberry
The Best design they've made yet. And the colors are so beautiful especially the pink and white. It's just great all around. I'm very pleased with my purchase ☺️.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best of the best!
on October 1, 2022
Posted by: Technerd108
from Las Vegas, NV
Expertise:Expert
[This review was collected as part of a promotion.] I recently traded in my Samsung galaxy S20FE for a new S22 plus.
So far I am very happy with it. I love the design of the phone. It has an almost bezel less design. The screen is large and bright yet the phone still feels small. It has a great set of speakers as well. The camera system works great and I have taken some excellent pictures.
Battery life is good but this is not a two day phone. OneUI runs nice and smooth.
The 5 years of software support is a great value to me.
So far there are no negative to this phone.
Simply the best Android phone you can get.
.
.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent app experience
on October 1, 2022
Posted by: Ghost8484
from Angola Indiana
Expertise:Beginner
[This review was collected as part of a promotion.] Got this phone from my wife she loves it because it is extremely easy to use and if you don't understand something it even helps show you how to do things. It's amazing how it can use other apps to help you with your help as well as your mind
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever.
on October 6, 2022
Posted by: Anonymous
from Plano Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] It is my partner, I can work, train , joy , it is always with me . I'm so happy for have my S (Super) 22+
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Design after that nah...
on October 6, 2022
Posted by: Shini
Expertise:Expert
[This review was collected as part of a promotion.] just for the design I give 5 Star other then that I do not recommend. Camera is not really good it's average, game... few games can't even run on this device like 'Golf Blitz' super laggy not playable, battery get hot by just watching youtube, I had S20 before this and S20 perform better. I hope S23 would be better.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hi Shini,
Thank you for taking the time to review the Samsung Galaxy S22+. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that will help with your device lagging and with keeping it at its normal temperature. If you need any further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22+. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that will help with your device lagging and with keeping it at its normal temperature. If you need any further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 9, 2022
Posted by: Pebbles103
from Yonkers ny
Expertise:Intermediate
[This review was collected as part of a promotion.] I brought this phone 5 months ago i love the way it takes pics
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US