Customer reviews from thule-us-ca
Thule - Aion Travel Backpack 28L - Black
Average customer rating
4.7
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
38
4 Stars
2
3 Stars
4
2 Stars
2
1 Star
0
88%of customers recommend this product.
(
38 out of
43)
Customer Reviews for Thule - Aion Travel Backpack 28L - Black
Customer Rating
5
Just stop your research now and get the bag
on October 4, 2026
Posted by: Anonymous
from Boulder, CO
Gender:Female
By far the best backpack I own. I love that it's smooth on the outside to it doesn't get snagged while taking in and out of the car, the plane, etc. but there are also handles that make it easy to grab no matter how it's tucked away. The organization is unmatched. It's the perfect balance of organization options but also a large space just to stuff things. It has two laptop slots and I have actually used both at once before and what a bonus when you need it. It also doesn't get dirty easily so I don't worry about where I place it on the ground. The expansion is great when you need it. Depending on the airline, I definitely expand it open to make packing easier. I have made several weekend trips just out of this backpack and I do not back light LOL. The water bottle holder fits my large wide mouth Nalgene too which is hard to find. The straps are comfortable. No waist straps but when I did have those on other bags, they just get in the way more than they help anything. Also I love that you can open the laptop compartment completely separately from the rest of the bag so you can stuff the middle with clothes and not pay the price for needing to get to your laptop in the airport. Zippers are smooth like butter and feel like they will last awhile. I got this back 5 months ago and I will swear by this bag forever.
In summary: GET THE BAG
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
Quality Backpack
on May 27, 2026
Posted by: Dude Abides
from Austin, TX
Gender:Male
Overall, the combination of thoughtful compartment design and durability earns the 5 stars. Because this is my everyday backpack, it remains constantly loaded (heavy) with work computer, cell phone battery packs, and more. The Aion has no stress marks near the yokes or base, has lots of storage and room for gear, and still fits under a plane seat.
Thanks for making a quality product.
Thanks for making a quality product.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
3
Many great features, but uncomfortable and large
on May 12, 2026
Posted by: acupofmeck
Gender:Female
I wanted to love this bag; its design makes so much sense to me. Love the clamshell and the two ways to access the main compartment, and I really liked the idea of the water-resistant liner. Love the multiple grab handles. Love the dual laptop and tablet compartments. The problem was that the straps were extremely uncomfortable and almost felt like rigid plastic; they have no flex to them. And the bag itself was very firm and not squishable. Finally, I felt it was too large for my 5’6” frame, and the fact that the straps attach an inch and a half below the top of the backpack made it rise awkwardly above my shoulders.
No, I would not recommend this to a friend.
Written by a customer while visiting thule-us-ca
Posted by: S G B
Gender:Male
Verified Purchase:Yes
I am glad I did the research, this bag has all the features that any traveler would want and the bonus of it being comfortable to carry. Purchased and took on a 12 day international trip to Spain from the US. Easily fir under the plane seat of larger international flight, smaller regional flight, and high-speed rail. The pack easily transitioned to a daily pack (I carried 8-10 miles per day) for our snacks, sunscreen, waters, etc. and found it very comfortable. I was impressed with amount of clothing, toiletry bag, and misc. items this pack could carry for this 12 day trip. This pack plus a small international flight carry-on spinner was more then enough for everything I needed for this trip. My girlfriend using a traditional backpack even said she wished she had a travel pack like this. I highly recommend this travel backpack.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
3
Needs more padding in shoulder straps!
on March 19, 2026
Posted by: DSM50
Gender:Female
Wanted to love this bag, but unfortunately the harness. system is quite uncomfortable. I like more padding in the straps. Had to return bag to REI. I recently purchased a PAKT bag returned for same reason, lack of padding. Perhaps, if I were much younger it would be fine.
No, I would not recommend this to a friend.
Written by a customer while visiting thule-us-ca
Posted by: Rmt619
Gender:Male
Verified Purchase:Yes
This is exactly what I’ve been looking for.
Very thoughtfully constructed with both traveling and everyday use. Big side pocket for water bottles, perfectly placed zipper compartments - like for passports, wallets that is easily accessible. The strap on the back to slip over the handle of luggage is a plus.
Very thoughtfully constructed with both traveling and everyday use. Big side pocket for water bottles, perfectly placed zipper compartments - like for passports, wallets that is easily accessible. The strap on the back to slip over the handle of luggage is a plus.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Petite woman
from Texas
Gender:Female
Verified Purchase:Yes
Sadly, the pack was not adjustable to my petite frame - 5'3", short torso, slim. I'd chosen it because I could add a waist belt in the form of the fanny pack AND there is a luggage sleeve. However, the "sling" fanny pack is challenging to take in and out of its sleeve - so you'd end up just keeping it there permanently which is wasteful for such an expensive add-on. I was hoping you could slide it around and use it while wearing or at least pull it off to wear while on the plane. It also adds a ton of bulk and weight to an already bulky awkward pack. Also, using the waist belt lifted the pack about 5" above my shoulders with the shoulder straps pulled as tight as possible. I realize someone my size should be seeking out womens or even teen backpacks, but there are no other options with both a waist belt and a luggage sleeve. I wouldn't purchase this if you're <5'8" or have narrow shoulders or a short torso. If you're not, it's a good quality backpack. The back isn't ridged and uncomfortable like other internal frame bags. The straps are wide and flexible.
No, I would not recommend this to a friend.
Written by a customer while visiting thule-us-ca
Posted by: Mahi
Gender:Male
Verified Purchase:Yes
Great features and quality of the product is good.
Can be used on daily basis and day trips.
Am fulfilled by the product.
Can be used on daily basis and day trips.
Am fulfilled by the product.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca