Customer reviews from otterbox.com
OtterBox - Symmetry Case for Apple iPhone 12 Pro Max - Enigma
Average customer rating
3.5
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
6
4 Stars
2
3 Stars
2
2 Stars
3
1 Star
2
69%of customers recommend this product.
(
9 out of
13)
Customer Reviews for OtterBox - Symmetry Case for Apple iPhone 12 Pro Max - Enigma
Posted by: Liz10
Verified Purchase:Yes
I really liked my screen cover and it was a very nice color even my grandkids liked it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Annie
Verified Purchase:Yes
Love it! Love the colour and getting lots of compliments!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: shorty65
Verified Purchase:Yes
I love my otter box. I have dropped my phone twice already and wow not a scratch thanks to my otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sofcal17
Verified Purchase:Yes
I bought this case about a month ago and it has already faded in color. It protects the phone really well but it has already lost it shine and is dull now. The color is completely different and I think I should have gone with a different plastic/rubber case
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 8, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the discoloration of your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you a replacement case.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the discoloration of your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you a replacement case.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4
Love my case
on May 25, 2021
Posted by: Sherry29
I got the case yesterday and it was a little tricky putting in on. Taking it off wasn’t as bd as some of the reviews stated. Very satisfied.You want the case to fit snug for good protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nich215
Verified Purchase:Yes
It fits my phone perfectly. Shock proof and best of all it’s pretty. Unlike the typical otterbox that encases your phone, with this one you’re able to still showcase your phone while protecting it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Looks are deceiving!
on April 24, 2021
Posted by: G3M1N0
This case is strikingly beautiful. I wanted to love it with all my heart and soul. The honeymoon phase didn’t last long. The finish started to deteriorate and so did my affection for it!
Improve the finish and make it more grippy and I will buy this case every year.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , April 27, 2021
Hi there!
We're sorry to hear that the wear and tear on your Symmetry Series case has stifled your affection for it! We greatly appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so we'd be happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we'll try to reignite your love for that OtterBox!
Best,
OtterBox Customer Service Team
We're sorry to hear that the wear and tear on your Symmetry Series case has stifled your affection for it! We greatly appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so we'd be happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we'll try to reignite your love for that OtterBox!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com