Customer reviews from Western Digital
Western Digital - WD Elements 20TB USB 3.0 Desktop External Hard Drive WDBWLG0200HBK-NESN - Black
Average customer rating
4.5
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
8
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for Western Digital - WD Elements 20TB USB 3.0 Desktop External Hard Drive WDBWLG0200HBK-NESN - Black
Customer Rating
1
"Size on disc" fail
on February 23, 2026
Posted by: Rodney
The "size on Disc" differs greatly from the actual amount of data placed on the disc. I was hoping to transfer all of the data on my 12 TB disc onto it, but I ran out of space before the transfer was complete. Consequently I was required to buy another passport to offload some of the data from my 12 TB drive, as it was already in the red.
Response from Western DigitalBy SM OLS Team, February 27, 2026
Hello, We are sorry for the inconvenience caused to you. Please be informed that systems will use both decimal and binary to measure the size. A drive's size is measured by using the total number of bytes that can be used on the drive. Please refer to the mentioned link to know more about the Available Capacity of the Drive is Smaller than the Drive Label: https://support-en.wd.com/app/answers/detailweb/a_id/16656/
If you need technical assistance or have any questions, we request you to open a support ticket at (https://support-en.wd.com/app/askweb) and describe the problem in detail, our support team will contact you as soon as possible.
If you need technical assistance or have any questions, we request you to open a support ticket at (https://support-en.wd.com/app/askweb) and describe the problem in detail, our support team will contact you as soon as possible.
Written by a customer while visiting Western Digital
Posted by: Anonymous
Verified Purchase:Yes
WD DRIVES ARE THE ONLY DRIVES I BUY. I have been a fan of WD for the past 15 years. I have never had a drive fail without damage being caused to it. I recommend these drives to anyone I get the chance to. My first film I ever made was called From My Eyes. I filmed every day of my life, anywhere from 2-8 hours a day, for 10 years. WD drives housed some of the most precious memories and experiences I have ever captured and still hold them to this day. I can't say this enough, for over a decade I have not had a single drive fail unless due to user damage. And not to shout out another company in this review but Secure Data Recovery has been able to save every one of my drives I have damaged.
I'll end with this, without WD I don't know a more affordable and reliable company that would have been able to accomplish what y'all have accomplished and provided for me and many others over the past 15 years.
Thank you WD for always coming through and for making the best hard drives on the market.
I would recommend this to a friend!
Written by a customer while visiting Western Digital