Customer reviews from https://www.asus.com
ASUS - TUF A16 FA607NUG-WH73 16" AMD Ryzen 7 7445HS RTX 4050 16GB DDR5 512GB PCIe SSD WIN 11 Home - Gray
Average customer rating
4.5
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
52
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
4
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for ASUS - TUF A16 FA607NUG-WH73 16" AMD Ryzen 7 7445HS RTX 4050 16GB DDR5 512GB PCIe SSD WIN 11 Home - Gray
Posted by: Deathangel
Verified Purchase:Yes
Great low cost gaming pc. It could have been duel channel memory.
Written by a customer while visiting https://www.asus.com
Customer Rating
1
!!!!!!!!!Horrible gameplay and lagspikes!!!!!!!!
on April 18, 2026
Posted by: Winnie Zheng
Frequency of use:Daily
Verified Purchase:Yes
Horrible gameplay honestly, just got it for a few weeks to test it out. First and ONLY game installed was valorant, i also downloaded a few other things like discord and medal/valorant tracker which should not effect gameplay as it doesn't even use 1gb of ram all together. The laptop keyboard heats up way too quick and the performance mode/turbo mode reacts the same when i run the game. Everytime i play a match i either disconnect, screen turns black, or i lag horribly which is impossible because i have 5G and ethernet, meaning its not a wifi issue its the computer itself. Its not just me who has these problems so beware when buying this product.
Response from https://www.asus.comBy CLM, April 20, 2026
Dear Winnie Zheng,
Thank you for your feedback.
We do understand your disappointment with the laptop and the inconvenience this may have caused if you are experiencing system lag or stability issues. To resolve these, check if Windows, drivers, BIOS and games are up to date. Updates for the laptop are posted at: https://www.asus.com/laptops/for-gaming/tuf-gaming/asus-tuf-gaming-a16-2024/helpdesk_download?model2Name=FA607NUG. Additionally, check if it is running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games or web applications, ensure the unit has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the laptop always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the device, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your feedback.
We do understand your disappointment with the laptop and the inconvenience this may have caused if you are experiencing system lag or stability issues. To resolve these, check if Windows, drivers, BIOS and games are up to date. Updates for the laptop are posted at: https://www.asus.com/laptops/for-gaming/tuf-gaming/asus-tuf-gaming-a16-2024/helpdesk_download?model2Name=FA607NUG. Additionally, check if it is running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games or web applications, ensure the unit has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the laptop always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the device, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: TheDawg
Verified Purchase:Yes
Very good. Buy it. Really good. But they wont let me overclock my ram but no problem. W laptop.
Written by a customer while visiting https://www.asus.com
Posted by: Brandon B.
Frequency of use:Daily
Verified Purchase:Yes
Fast lightweight, easy to configure and stylish, good for gaming and doubling as a school computer.
Written by a customer while visiting https://www.asus.com
Posted by: Paige
Verified Purchase:Yes
I have had this less than 3 months and the speaker is extremely low and my touchpad constantly malfunctioning. No spills no damage. I've rebooted as well as updated no change
Response from https://www.asus.comBy Chantae, CLM, May 4, 2026
Dear Paige,
Thank you for sharing your feedback on the ASUS FA607NUG gaming laptop. We sincerely apologize for the inconvenience you’ve encountered with the speaker volume being extremely low and the touchpad malfunctioning, and we regret the disruption this has caused.
To assist with troubleshooting the issues described, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510015938-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems: https://www.asus.com/us/support/faq/1015070/
[Notebook] Troubleshooting - Touchpad abnormal problems: https://www.asus.com/support/faq/1042539/
Thank you for sharing your feedback on the ASUS FA607NUG gaming laptop. We sincerely apologize for the inconvenience you’ve encountered with the speaker volume being extremely low and the touchpad malfunctioning, and we regret the disruption this has caused.
To assist with troubleshooting the issues described, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510015938-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Sound (Speakers/Microphones) problems: https://www.asus.com/us/support/faq/1015070/
[Notebook] Troubleshooting - Touchpad abnormal problems: https://www.asus.com/support/faq/1042539/
Written by a customer while visiting https://www.asus.com
Posted by: Daniela
Frequency of use:Daily
Verified Purchase:Yes
It's beautiful. I can play demanding games that look amazing. I love the keyboard lights. I love my new laptop.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com