Customer reviews from bestbuy-ca
Apple - Refurbished Excellent - iPhone 11 Pro Max A2161 (Fully Unlocked) 64GB - Space Gray
Average customer rating
3.4 out of 5
3.4
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
2
57%of customers recommend this product. 
(
4 out of 7
)
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Customer Reviews for Apple - Refurbished Excellent - iPhone 11 Pro Max A2161 (Fully Unlocked) 64GB - Space Gray
Customer Rating
1 out of 5
1
please do not buy
on April 13, 2022
Posted by: dont buy refurbished
from Toronto
Too good to be true
- A general tip of advice for those in the market for a new phone, do not buy refurbished from any 3rd party companies, only purchase from true primary retailers (apple) or owners.
- This phone did not have a genuine display which seriously showed, my iPhone 8 had a better display especially at night.
- The poor display caused the battery to significantly underperform, there were consistent and sudden drops in battery percentage, although the battery health indicated 88%
TAKEAWAY: Save your money and buy from original owners on Kijiji or buy refurbished from Apple
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Not the best
on August 22, 2022
Posted by: Jesse
from Saskatchewan
I received this phone with a large circular crack on the top right over the camera and speaker, along with a crack across the top right corner. When I powered the phone on, it said that it couldn’t detect if the screen was a genuine apple product. You could tell by feeling the screen it was a lot more weak, it drains the battery faster even tho the battery health is still at 96%.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Happy with my purchase
on June 16, 2022
Posted by: Joey
from Ontario Canada
I really did not want to spend over a thousand dollars for a phone so I decided to go the refurbished route and I'm really glad I did. The phone looks brand new and after a couple weeks of using it I have no complaints. Other than the battery health being at 86% (which is not bad at all) it feels like I purchased a new phone.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Lovely!
on October 15, 2021
Posted by: Michael
from London, Ontario
I have wanted this phone since it came out and now that I have it from refurbished I love it! I thought refurbished might not be good quality but it was. Can’t wait to use it more.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Best deal it’s literaly brand new
on April 21, 2022
Posted by: Jas
from Canada
It’s literaly a brand new phone no problems what so ever don’t hesitate even I did and now I have it it’s the best thing ever it has no scratches on front or back it’s brand new you should definitely BUY THISSS
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Misleading information about the product
on July 22, 2022
Posted by: Jaz
from Calgary
Bought an iPhone that was mentioned as excellent condition. The phone has message that the display is non genuine.
The product details never indicated such thing.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
SO WORTH IT!!
on October 20, 2023
Posted by: Nae
from halifax
SO WORTH YOUR MONEY!! anyone complaining has un realistic expect tations of a refurbished iphone.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca