Customer reviews from GhostBed
GhostBed - Premium 14" Hybrid Mattress - Grey
Average customer rating
4.5
(1,836 Reviews)
Rating breakdown 1,836 reviews
5 Stars
1,369
4 Stars
231
3 Stars
124
2 Stars
56
1 Star
56
93%of customers recommend this product.
(
1,607 out of
1,725)
Customer Reviews for GhostBed - Premium 14" Hybrid Mattress - Grey
Customer Rating
5
The bed is amazing. Not
on March 4, 2021
Posted by: Dana L.
from United States
The bed is amazing. Not too soft, not too hard. We have all been sleeping so much better since getting this bed. It came super quick and was a breeze to get up to the second floor in the small packaging.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Love it!!
on March 3, 2021
Posted by: Chris F.
from United States
We love our Ghostbed mattress. My husband and I do not have the back pain we did before our Ghostbed. We highly recommend the mattress and the company. Great customer service and quality products. The pillows are great too.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
2
Delivery was terrible. Slow ,
on March 1, 2021
Posted by: Dwayne J.
from United States
Delivery was terrible. Slow , called a couple times about tracking number. Nothing solved.
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
Customer Rating
5
Packaging was awesome. Setup was
on February 28, 2021
Posted by: Anonymous
from United States
Packaging was awesome. Setup was super easy. We love ours. No more painful nights. The most comfortable bed you will ever own.
Thank you
Thank you
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Great purchase
on February 27, 2021
Posted by: Anonymous
from United States
My husband ordered the luxe after reading about it on line. I was skeptical and wasn't excited about the price of the mattress. However, we both really, really love it. The mattress is firm (not hard) but cushions and supports the whole body. It's a comfortable and supportive mattress. I've really had consistent good sleep. It's not bouncy so I don't notice when my husband gets out of bed, which is great for someone like me who tends to be a light sleeper. The description of the mattress is accurate. I would definitely recommend this mattress and happy my husband ordered it.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Very easy to remove from
on February 26, 2021
Posted by: Anonymous
from United States
Very easy to remove from box, lay out on frame, and remove protective covering. Expanded quickly (unlike a bed in a box we bought for daughter’s room that required 48 hours to expand). Fits the all in one frame perfectly. Most importantly, since we replaced our old pillow top mattress/box spring with this and ghost pillows, I have not awakened with a headache or stiff shoulders yet, where that was at least a once a week occurrence on regular mattress. I would buy this again in a heartbeat!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
1
Don’t Trust the Trial Period
on February 25, 2021
Posted by: Nicholas E.
from United States
Be extremely careful with the trial period!! It is not hassle free at all!
They have a lot of conditions that will completely void the trial period, including a catch-all “changes in circumstances” clause. Every email you send is linked to your order. If the first email you send doesn’t use the words “comfort level isn’t what I wanted”, they will void the trial period.
For example, we wanted to return the queen we bought and buy a king. Despite them making more money in this exchange, they immediately voided my full trial period since that first email talked about “size issues”, not comfort level.
And yes, the voiding information is on their site, but its buried as far down as possible to avoid detection.
If the trial period is a deciding factor for you (it was for us), skip Ghostbed and go with someone else.
The mattress is decent, but nothing great. Definitely not worth the cost.
They have a lot of conditions that will completely void the trial period, including a catch-all “changes in circumstances” clause. Every email you send is linked to your order. If the first email you send doesn’t use the words “comfort level isn’t what I wanted”, they will void the trial period.
For example, we wanted to return the queen we bought and buy a king. Despite them making more money in this exchange, they immediately voided my full trial period since that first email talked about “size issues”, not comfort level.
And yes, the voiding information is on their site, but its buried as far down as possible to avoid detection.
If the trial period is a deciding factor for you (it was for us), skip Ghostbed and go with someone else.
The mattress is decent, but nothing great. Definitely not worth the cost.
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
Customer Rating
5
Luxe bed
on February 24, 2021
Posted by: Mila D.
from United States
I’ve been telling my friends and family about the luxe bed. It is very comfortable. The best bed I’ve ever had. Thank you ghostbed.
I would recommend this to a friend!
Written by a customer while visiting GhostBed