Customer reviews from GhostBed
GhostBed - Premium 14" Hybrid Mattress - Grey
Average customer rating
4.5 out of 5
4.5
(1,836 Reviews)
Open Ratings Snapshot
Rating breakdown 1,836 reviews
5 Stars
1,369
4 Stars
231
3 Stars
124
2 Stars
56
1 Star
56
93%of customers recommend this product. 
(
1,607 out of 1,725
)
Best Buy Privacy Policy
Customer Reviews for GhostBed - Premium 14" Hybrid Mattress - Grey
Customer Rating
5 out of 5
5
Love it
on December 17, 2022
Posted by: Zach D.
Best bed I have ever owned. Made in the USA by a great company. If you don't owe a ghost bed 👻 your missing out!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
3 out of 5
3
Firm
on December 17, 2022
Posted by: Phyllis H.
I bought the Luxe because it said it would be soft and comfortable. Its not bad, but its not soft either. Its at least medium firm instead of soft.
Written by a customer while visiting GhostBed
Customer Rating
5 out of 5
5
Cooling bed for sure!
on December 16, 2022
Posted by: Landri R.
It is definitely a cooling bed and we love it! It took some getting used to coming from a pillow top, but we love this mattress and have recommended it to several friends!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5 out of 5
5
Get it
on December 16, 2022
Posted by: Jonathan J.
It is the best mattress I've ever had, and the pillows are amazing!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5 out of 5
5
Love our ghostbed lux
on December 16, 2022
Posted by: Beth G.
My hip and back have stopped aching and I am sleeping much better.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
3 out of 5
3
Too firm
on December 15, 2022
Posted by: Ryan L.
It’s advertised as medium plush but it’s actually a firm. Talked to customer service they just told me to get my kids to jump up and down on it and it should soften but still no luck. It’s a little over 2 months old. Really don’t no what to do about it at this point.
Written by a customer while visiting GhostBed
Customer Rating
5 out of 5
5
Ghost bed Luxe
on December 14, 2022
Posted by: Joseph / Kimberly C.
Cali King size is very nice, very much comfortable and supports body in all the correct places, very easy to "sleep in" , except work calls. Would definitely recommend to anyone looking for a superior mattress, well worth the price mark!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5 out of 5
5
Quality Mattress - Very Firm!
on December 13, 2022
Posted by: Paige R.
The mattress is very well constructed and high quality. The smell these type of mattresses usually have was not an issue with this mattress, extremely low odor! The issue I had was that it was too firm for me. I was given very responsive Customer Service and GhostBed truly follows through with their 101 night trial. I want to make sure you understand the policy requires 30 night minimum to give your body time to adjust, and the mattress time to soften fully. I was still uncomfortable after the 30 days. GhostBed sent a mattress topper to help, but it still was not enough. GhostBed worked with me and offered the full refund or the option to swap for a different model. I chose to swap for the Nature's Sleep GhostBed Performance! It is a hybrid, just like the 3D Matrix. Very plush and much better for someone with the back, hip and arthritis issues I have. Just waiting for the donation company to come pick up the other mattress. Very happy with the Customer Service I received. Be aware that the 101 night trial only applies to the original mattress purchased, not to the one you swap for, if you go that route.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
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