Buying process was simple! This bed is as described; it has a cool feel that won’t keep you warm like other mattresses. It has the right amount of firmness (for me anyway). My only complaint, is I should have purchased a queen size rather than the full size. No ones fault but mines. Overall, I really really like this mattress and believe you will too.
I've had my ghost bed a few weeks now. I'm amazed. I sleep sound and haven't been tossing and turning all night to get comfortable. I may get one for my guest bed as well.
I didn’t find the mattress to be as comfortable as advertised. I still get very hot in the middle of the night and look for some cool side to sleep on.
I found the bed to be very firm. It is comfortable, but I did add a "my pillow" mattress topper that I already owned on to it and now I love the bed. I have no complaints and look forward to crawling into it every day.