I was not thrilled, the pillow is ok. I am dissatisfied with the fact that this should be a cooling pillow, and is not any different than any other pillow. I don't think I would recommend it.
These are comfortable pillows, however, as someone with previous neck/back injuries, I wish there was some more structured support for my neck. When I sleep on my back, I usually wake up with neck stiffness. I don’t find those issues if I sleep on my side.
These pillows are great, they are always an important part of a good night's sleep. It's really nice to be able to go into them and refluff them whenever necessary. We are very happy with them.