Customer reviews from GhostBed
GhostBed - GhostPillow - Gel Memory Foam - White
Average customer rating
4.5
(4,322 Reviews)
Rating breakdown 4,322 reviews
5 Stars
3,105
4 Stars
618
3 Stars
275
2 Stars
156
1 Star
168
92%of customers recommend this product.
(
3,726 out of
4,068)
Customer Reviews for GhostBed - GhostPillow - Gel Memory Foam - White
Customer Rating
4
Great pillow, long shipping
on July 25, 2021
Posted by: Nathalie E.
from United States
The pillow is good. I would like it a little firmer but it's hard to know when ordering. It did have a smell at first but that went away within 48 hours. My husband loves and and steals it often. It does stay cool so there is no flipping it over and that's important to me at my age! My only issue with my purchase was the 7 weeks it took to get the pillow. The "ships in 24 hours" is very misleading! It was so long I finally wrote an email asking if my pillow was being hand stitched by a small child and that was what was taking so long. Other than shipping, it's a great pillow and I think it will last me a very long time.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Ghost pillow highly rated
on July 24, 2021
Posted by: Anonymous
from United States
My ghost pillow came in a very nicely packaged box. Once opened and began using it is the perfect softness. With the natural cooling it has helped me sleep better. I can’t stand a hot pillow and this is not that. Would purchase again.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
1
Awful smell, slow delivery, not that comfy
on July 24, 2021
Posted by: Anonymous
from United States
1 - took over 30 days to arrive
2 - smelled like chemicals for a week after opening them out of the package and had to air them outside multiple times
3 - customer support kept telling us they would arrive and they didn’t come when they said they would
4 - too firm and uncomfortable
5 - just get these types of pillows locally, no reason to wait
2 - smelled like chemicals for a week after opening them out of the package and had to air them outside multiple times
3 - customer support kept telling us they would arrive and they didn’t come when they said they would
4 - too firm and uncomfortable
5 - just get these types of pillows locally, no reason to wait
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
Customer Rating
5
Since buying this pillow I
on July 24, 2021
Posted by: Carolyn D.
from United States
Since buying this pillow I have finally had a full nights rest without waking up to adjust and readjust
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
1
YOUR PILLOW DOES NOT COOL!!.
on July 24, 2021
Posted by: Anonymous
from United States
YOUR PILLOW DOES NOT COOL!!. I'm Returning it, Only PROBLEM I'M having is YOU Won't SEND me a RETURN LABEL!!
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
Customer Rating
2
With all the reviews seeming
on July 24, 2021
Posted by: Joel L.
from United States
With all the reviews seeming very positive that this pillow was actually different than others that advertised being cool, I was once again very disappointed. It starts off nice but ends just as hot as all the others. Not worth the price.
I was also very disappointed I had to call them to find out my pillow order would not get to me for 3 months! If I hadn’t pursued them, I would not have found any thing out. I also was promoted to use a third party app to find out about my product status/shipping, etc. it really gave me no relevant info that made it worth using.
Over all I went from hopeful that this company and product were going to be different to very disappointed & worse with the lack of communication, and that they ended up like all the others.
The only thing they communicated well was the constant email ads telling me how awesome there products and service were, while in reality this was not backed up.
I was also very disappointed I had to call them to find out my pillow order would not get to me for 3 months! If I hadn’t pursued them, I would not have found any thing out. I also was promoted to use a third party app to find out about my product status/shipping, etc. it really gave me no relevant info that made it worth using.
Over all I went from hopeful that this company and product were going to be different to very disappointed & worse with the lack of communication, and that they ended up like all the others.
The only thing they communicated well was the constant email ads telling me how awesome there products and service were, while in reality this was not backed up.
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
Customer Rating
5
Ghost Pillow - Memory Foam
on July 23, 2021
Posted by: Kristin M.
from United States
LOVE my Ghost Pillow!! No more neck pain and my pillow is perfect no matter what position I am in. No dents, holes or flat spots ever!! It is like a brand new pillow every time!! My only complaints... it took a very long time to receive after ordered and it is a bit slippery so it slides out of a pillow case very easily so I am constantly putting it back in the case.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
I’ve been after a new
on July 23, 2021
Posted by: Kristina R.
from United States
I’ve been after a new pillow to replace a Tempur-pedic that I’ve had for too many years. After going through three other pillows I finally found this one and it is amazing. From night one I had an excellent night sleep and I’m ready to order another one as a back up. This is the best pillow for side sleepers that I have found. It’s support of my neck and I had zero pain irritation or kinks. I’ve been using it now for two months and love it
I would recommend this to a friend!
Written by a customer while visiting GhostBed