There is nothing inherently wrong with the pillow. It is a good quality pillow. It just doesn’t work for me. I was hoping it would help with neck and back issues but it just ended up making my neck pain worse.
I was impressed the moment I opened the box. Loved the packaging and the cute embroidered ghost on the pillow itself made me smile. But the first night of sleep was amazing! I had gone through many different pillows in the past. Too hard, too soft, etc. I can honestly say I have had the best sleep since purchasing this pillow. My Fitbit sleep score has been much higher since. None of my other routines have changed so I am certain it is the pillow.