The pillow is light, but it’s a tad bit smaller than what I’m use to with my previous pillow. Also, this pillow retains heat and condenses after use. I find myself have to turn the pillow over every now and then to get support. For the money, it’s just ok.
Way too soft. In any position, e.g., sleeping on back, sleeping on stomach, sleeping on side, these pillows squish down to nothing. Zero structural integrity. Do you know when you have a nice down pillow and after six months it is flat as a pancake? That's this pillow brand new.
The pillow is nice. Not as firm as some memory foam types more of a hybrid between firm memory foam and fluffy pillow. I personally found the pillow to be slimmer than expected but I bought 2 and they work great together. I am taking only 1 star off for the pillow height being a tad slim.
The pillow could be a bit thicker but I've never had a memory foam pillow before, so that's probably the nature of these pillows. It's a good pillow if you sleep on your back, not as good for side/stomach sleepers. I think I'd like to try their down pillow because I'm more accustomed to sleeping with those types of pillows. The cooling gel really does work, so if you're looking for something to help you cool down, this could be it.