The support is great. The enormously pronounced “Ghost Pillow” brand stitching/badge on the front of the included washable pillow cover is annoying and cannot be avoided Even with a thick pillow case. Seems strange to design a great pillow this way.
I like this pillow. It adjusts, and my ear doesn't hurt from sleeping on it like so many other pillows. But it has not alleviated my neck pain, and I am not sure why. I also need to fluff it everyday before I go to bed or put it in the dryer. This pillow needs "maintenance."
Awesome pillow! The memory foam is a lot softer than I had imagined it to be but still firm, unlike other rocks that I have bought in the past from other companies.