Customer reviews from apc.com
APC - Replacement Battery Cartridge #2 - Black
Average customer rating
4.6
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
126
4 Stars
30
3 Stars
11
2 Stars
4
1 Star
3
94%of customers recommend this product.
(
149 out of
158)
Customer Reviews for APC - Replacement Battery Cartridge #2 - Black
Customer Rating
4
Improve Instuctions
on June 21, 2013
Posted by: OccasionalBuyer
from Maryland
I am a home user with a technical background. Despite that background, it took me much longer to install than I consider reasonable. The causes:
It is not clear at all that the hard, clear plastic shipping protectors on the terminals must be removed before installation! They are of such high quality that they look like permanent parts of the terminals.
Combined with an overly short Red wire in my UPS unit, this had me going for some time. A small insert in the package saying that they must be removed would be very helpful. The instructions actually included have no indication that this is the first step.
A separate issue is that this is the second replacement in 3 years for this unit - which actually has a very low load connected to it. My other APC unit, smaller, older, much more heavily loaded has not required a replacement batter in about 5 years ... hmmm.
It is not clear at all that the hard, clear plastic shipping protectors on the terminals must be removed before installation! They are of such high quality that they look like permanent parts of the terminals.
Combined with an overly short Red wire in my UPS unit, this had me going for some time. A small insert in the package saying that they must be removed would be very helpful. The instructions actually included have no indication that this is the first step.
A separate issue is that this is the second replacement in 3 years for this unit - which actually has a very low load connected to it. My other APC unit, smaller, older, much more heavily loaded has not required a replacement batter in about 5 years ... hmmm.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Good Product
on June 4, 2013
Posted by: eric
from Cheyenne, WY
Once installed the battery backup has worked fine just as it did the first day.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
APC Battery
on June 2, 2013
Posted by: chrismess
from Cincinnati
APC batteries fit perfectly into their UPS. Ordering and delivery were easy and fast. Past experience with APC batteries show they last at least as long as other major brand names (Panasonic, YUASA, etc.).
I only wish that APC still accepted batteries back for recycling. They used to include return shipping for that purpose. I'm sure they found it too expensive.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Quick & easy
on May 25, 2013
Posted by: Pearl
from Cape Coral, FL
I am on my 3rd back-up battery & am very satisfied. My only complaint is that this year I ordered it...it was shipped immediately...& then I got a discount offer. They could not apply the discount to my order. Bummer! But as for the product, I am very satisfied! Customer service was friendly & apologetic that they were not able to give me the discount. It never hurts to ask, though.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Easy to Do
on May 16, 2013
Posted by: Casual User
from Seminole, FL
When I realized after a number of years that the battery in my UPS system no longer had any strength, I simply had to look at the box to find the serial no. of my system and go to the web site to order a replacement. The task was easily accomplished, the delivery was prompt and the actual battery replacement was not difficult at all so my UPS system was back to normal in no time. I would recommend this product to anyone.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
RBC2 Battery
on April 1, 2013
Posted by: okaussie
from Moore, Oklahoma
Excellent turn around time for battery. Very easy to install.
My previous battery last about 3 years, so looking forward to this one lasting as long.
Good value for the money..
Will purchase another one when this one dies...
My previous battery last about 3 years, so looking forward to this one lasting as long.
Good value for the money..
Will purchase another one when this one dies...
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
RBC2
on March 11, 2013
Posted by: Rob
from Denver, CO
If only we can get the rest of the world to be as quick as APC.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Very Satisfied
on March 4, 2013
Posted by: raymond7
from Ohio
Batteries were easy to order, arrived quickly, and are working.
I would recommend this to a friend!
Written by a customer while visiting apc.com