Customer Reviews for APC - Replacement Battery Cartridge #2 - Black
Customer Rating
4
It does the job.
on November 4, 2009
Posted by: Dallas Engineer
from Dallas, TX
The replacement battery works. The recycling return label is a nice touch, no old battery hanging around the office. It would be nice if the software for the Backup CS 500 knew when the battery was replaced. The replacement still reports as an "old" battery.
We have APC battery backups on all our PCs at our small biz... they have always lasted at least 5 years. It comes quick in the mail and a handy return setup for the old.
Online ordering was easy. Product arrived on-time with return information for the old battery. Dropped off old battery with no issues (return was prepaid).
My experience has been similar: after my latest replacement of two of these batteries, one failed at 20 months and the other at 21 months. These were APC -branded replacements, not some other vendor.
Overall the system is 10 years old--est. Normally works great. Lots of Electric Grid failures here. Replacement battery installed 11/07 died today 7/09. Expected 3 to 5 years as the original lasted--but did not!
I know my original battery lasted several years, but don't expect a replacement to last that long. I will say that the service was excellent and the product was shipped and received promptly and the used battery send-back a godsend, as it saved me the trouble and expense of going to the Hazmat dump.
Specs say "Expected Battery Life (years) 3 - 5"... my last two RBC2 only lasted 18 & 14 months respectively. Noticed warranty is only 12 months. Guess the warrantly people know more about this battery than the marketing/spec people do.