Customer reviews from apc.com
APC - Replacement Battery Cartridge #2 - Black
Average customer rating
4.6 out of 5
4.6
(174 Reviews)
Open Ratings Snapshot
Rating breakdown 174 reviews
5 Stars
126
4 Stars
30
3 Stars
11
2 Stars
4
1 Star
3
94%of customers recommend this product. 
(
149 out of 158
)
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Customer Reviews for APC - Replacement Battery Cartridge #2 - Black
Customer Rating
4 out of 5
4
It does the job.
on November 4, 2009
Posted by: Dallas Engineer
from Dallas, TX
The replacement battery works. The recycling return label is a nice touch, no old battery hanging around the office. It would be nice if the software for the Backup CS 500 knew when the battery was replaced. The replacement still reports as an "old" battery.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
works everytime
on November 3, 2009
Posted by: mighty bear
from East Grand Forks, MN
We have APC battery backups on all our PCs at our small biz... they have always lasted at least 5 years. It comes quick in the mail and a handy return setup for the old.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Replacement Battery experience
on November 3, 2009
Posted by: Bill
from WV
Online ordering was easy. Product arrived on-time with return information for the old battery. Dropped off old battery with no issues (return was prepaid).
Good experience. Thanks
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Battery Lasted more than 7 years
on October 31, 2009
Posted by: PHK
from Poughkeepsie, NY
While the estimate life is 3-5 years, I got 7 years before having to replace the battery. Very satisfied!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
2 out of 5
2
Disappointing performance
on September 4, 2009
Posted by: The Professor
from Southern California
My experience has been similar: after my latest replacement of two of these batteries, one failed at 20 months and the other at 21 months. These were APC -branded replacements, not some other vendor.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
1 out of 5
1
Lasted less than 2 years
on July 10, 2009
Posted by: President/CEO
from Florida
Overall the system is 10 years old--est.
Normally works great.
Lots of Electric Grid failures here.
Replacement battery installed 11/07 died today 7/09. Expected 3 to 5 years as the original lasted--but did not!
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Customer Rating
4 out of 5
4
Good Service
on June 12, 2009
Posted by: b2miller
from Ventura County, California
I know my original battery lasted several years, but don't expect a replacement to last that long. I will say that the service was excellent and the product was shipped and received promptly and the used battery send-back a godsend, as it saved me the trouble and expense of going to the Hazmat dump.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1 out of 5
1
RBC2 batteries don't last
on May 6, 2009
Posted by: homeuser
from San Francisco, CA
Specs say "Expected Battery Life (years) 3 - 5"... my last two RBC2 only lasted 18 & 14 months respectively. Noticed warranty is only 12 months. Guess the warrantly people know more about this battery than the marketing/spec people do.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Ratings-Only Reviews
Based on the average of (14) ratings-only reviews
Overall Customer Rating
4.7 out of 5
4.7
Would recommend? Yes
(
13  out of  13
)
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