Customer Reviews for APC - Replacement Battery Cartridge #2 - Black
Customer Rating
4
Only lasted two-and-a-half years
on September 5, 2010
Posted by: Mike
from Florida
I'm in the midst of purchasing my 2nd replacement battery for my BP500CLR APC UPS. The last replacement battery only lasted two-and-a-half years out of the rated 3-5 year lifespan. During that time, I don't recall the UPS even being run on battery power that many times as to put undue strain on the battery. Hopefully this next battery replacement will last longer.
Replacing this battery was surprisingly more expensive than the last time I had to replace it.
In addition, if I recall correctly, the last time I replaced this battery, APC offered free recycling of the old one by return postage, but appears to have stopped doing that. I think this is rather unfortunate.
I only gave it 4 Stars that I must have missed checking off a return of the battery for recycling. Now I have a box and a battery that I have to find a way to recycle.
So I would suggest that a check box for return should be the first thing on the form you fill out and in bold text so that someone like me can miss it.
I received the replacement battery several days before I expected it. This was a pleasant surprise. Thanks for your excellent service. APC is the only brand that I consider for our home-networked computers.
When the battery on my UPS began tosing to me I went to the APC site and used their software to select a replacement battery and then order the battery. So So Simple!! the battery arrived with instructions and it was a simple slip out and Slip in. They even paid to send the dead battery back to a disposal site. What wonderful customer care and service!!!!
What a great deal. Service delivery is outstanding and the product is fantastic. Being able to recycle the battery with the paperwork already for you is great. Highly recommend this product.