Customer Reviews for APC - Replacement Battery Cartridge #2 - Black
Customer Rating
5
first time purchase
on October 28, 2011
Posted by: Big Mac
from Massachusetts
This is the first time I have purchased a replacement battery for my power supply and I have to say that the ordering process was very easy to understand. It was shipped and received very quickly. The instructions were very easy to understand as well. Would not hesitate to real with you people again. Keep up the good work.
Our rural electric is not very consistent and we often lost our internet connection. With our APC battery backup, this is no longer an issue. We have had the unit for 6 yrs and as we can replace the battery when needed, I don't see the need to replace the total unit for many more yrs to come.
I've been using APC batteries for about 15 years or longer and I wouldn't use any other make. The service is excellent, the batteries last quite a long time and I've never lost a TV, Set Top Box, printer, VCR, TiVo or computer for any reason. Living in FL we certainly have our share of storms and APC BackUps have never let me or my family down. We have 5 APC's currently working and I highly recommend it for safety on anything you want to protect.
I also used them when I used to work in an office.
The battery replacement goes smoothly, except the pull tab can sometimes tear off making the old battery difficult to remove. Had to us a regular screwdriver to pull it out sufficiently to grab it and extricate it from the housing. Battery only lasted 2-1/2 years without much use so I am suspicious of the longevity of 3-5 years life expectancy.
I think it would be nice if you guys had the option of taking the old batteries back. a charge would be acceptable. It can be a real hassle to get rid of these things, and the option would be nice. Batteries are great as always. Think customer service ... Ron