Replacement battery fit just as the old one did ,easy to remove and reinstall.I have only good things to say about APC products,We have frequent power outages where I live from storms and such my power supply has always worked to keep my computer running when something happens.
Buying a new battery went like clockwork. The only issue I had was in getting the new battery to fit into place. It took a little more patience than I had. Once I got it in place everything else was simple. I was able to salvage the Battery Back-Up. Disposal of the battery was easy. Lowe's took it with no questions.
The fit is tight and cables short, but put it on a tabletop and all will go well. UPS had no issues with finding the new battery. Having the prepaid label to dispose of the old battery made things tidy.
A bit difficult to reconnect the replacement battery. Longer wires on the battery would help. Otherwise, everything is fine. The reusable packaging and list of disposal locations in my vicinity was great help. I also love the new POWERCHUTE software.
Battery replaced in a Back UPS Pro 650. It works. It is extremely expensive for a simple sealed battery. You can buy car batteries for less! No doubt part of the business model to get folks to trade in fully functioning UPS systems.
Come on APC - build a quality products and sell replacement batteries for a fair price. Do that and I'm a customer for life.
In the meantime, I am moving on to your competition!
I would recommend this to a friend!
Response from apc.comBy APC Product Support, CCC, October 28, 2014
Thank you for taking the time to review one of our products. We appreciate you sharing this feedback with us. There are some definite benefits to using an APC RBC and these benefits factor into pricing. APC RBCs come with a year warranty and we also include instructions for obtaining a free battery disposal label customers may use for safe disposal of the original RBC. We also include all required wiring/connectors and installation/troubleshooting instructions. Please do not hesitate to contact one of our support teams if you ever need further assistance.
Replaced my battery in December 2010 and again in December 2013. That's reliable! My backup battery has saved me during several city power outages since I got my new computer with the ACP backup battery. I'm grateful to not have to worry about power failure any more.