Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,385 Reviews)
Rating breakdown 1,385 reviews
5 Stars
1,016
4 Stars
140
3 Stars
55
2 Stars
62
1 Star
112
80%of customers recommend this product.
(
747 out of
933)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: Jim P. - Plainview NY
Verified Purchase:Yes
Although I haven’t used my luggage yet I can visually see how well made and durable this piece is. However, during my upcoming trip to Florida in May we’ll see whether or not it’s looks are backed up through actual use.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: DPete
Verified Purchase:Yes
Awesome luggage! I want to see how it performs on our month long trip to Italy!
Written by a customer while visiting samsonite.com
Customer Rating
1
Stay Away
on February 6, 2026
Posted by: DS2026
from Indiana
Gender:Male
This exceeds every airline's 2026 size limits. Only good for checking!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 9, 2026
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Deana
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this it's light, holds a lot and rolls so easily
Written by a customer while visiting samsonite.com
Customer Rating
5
Love my new spinner
on March 23, 2018
Posted by: Lushkie
from Los Angeles
Love the clean white color; easy to identify on carousel. Smooth movement either rolling or pulling.
Pros: Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Erin
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use it for travels and it really is what I needed. One thing is that it gets scratched.
Written by a customer while visiting samsonite.com
Posted by: LuAnn
from Twin Falls, Idaho
Verified Purchase:Yes
Love it.
Pros: Easy To Access Items, Easy To Carry, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Juan
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you are looking for on Board luggage it's the best choice you can make!!! I had traveled in 3 different airlines without any problem.... The shipping was in 3 days.... Don't miss this opportunity! You'll love it too.
Written by a customer while visiting samsonite.com