Customer reviews from samsonite.com
Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Average customer rating
4.4
(1,385 Reviews)
Rating breakdown 1,385 reviews
5 Stars
1,016
4 Stars
140
3 Stars
55
2 Stars
62
1 Star
112
80%of customers recommend this product.
(
747 out of
933)
Customer Reviews for Samsonite - Freeform 21" Expandable Spinner Suitcase - Black
Posted by: daniel kim
from de
Verified Purchase:Yes
the color sage green is way different from photo in website. I was expecting dark green color but it looks like dead frog color.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
24 Inch Freeform Checked Luggage
on November 8, 2023
Posted by: JayDee
from Seattle, WA
I bought this luggage brand new and used it only once for my Alaskan cruise. I did not fly to my embarkation port so it did not go through baggage handling at the airport but was handled by porters at the pier. The exterior of the luggage had a lot of scratches and scrapes after only one use. I suggest buying a luggage cover for protection. The luggage was lightweight but felt like it was falling apart after being filled with clothes, 3 purses, 3 pairs of shoes. I did not even have to use the expandable feature. The handles also felt like they were about to come off so I was very careful lifting them. Not sure if this luggage will last for a few more trips. . I beg to disagree with those who gave a 5 star rating for this luggage.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
A great travel size
on March 4, 2025
Posted by: ansafae
from Texas
[This review was collected as part of a promotion.] We have not yet had a chance to travel with a suitcase, but upon first inspection it looks like it will be a good size for a short trip. Hopefully it stands up longer-term. I will update my review after a few uses.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Where’s the key?
on February 28, 2023
Posted by: suseebee
from Bellingham WA
I just got this wonderful carry-on — love everything about it (so far). However, in addition to the combination lock there’s also a key lock, but NO KEY. Is that something I have to order separately?
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: NYC Traveler
Verified Purchase:Yes
The spinner is small and not too heavy. However, the prices of it is too expensive.
Written by a customer while visiting samsonite.com
Posted by: BrooilynGurl
from Brooklyn, NY
Verified Purchase:Yes
The carry-on is great size and good small compartments inside to store private toiletries. However, I give it a 4 stars because I think it is a bit taller than expected. I got two of this so that everyone in my family will have a small carry on we can fly without checking anything in.
However, these are definitely 1.5" taller than my existing small carry-on luggage.
However, these are definitely 1.5" taller than my existing small carry-on luggage.
Written by a customer while visiting samsonite.com
Posted by: Kayla
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I will be using this luggage soon, and I can't wait! I love the color and expect it to last me years. Also, #sweepstakes
Written by a customer while visiting samsonite.com
Customer Rating
5
Love this case
on January 16, 2021
Posted by: Mari
from Austin, texas
[This review was collected as part of a promotion.] The free form 110 is a nice looking light weight case. My case is a green, very nice color. It will be easy to spot if at an airport. Spinner wheels make it easy to wheel around. It has a handle on the top and side so can be picked up either way. The inside is roomy, with a zipper lining. Very nice for packing. The built in lock makes it easy to lock. It would be better if the instructions for the lock would be outside the suitcase. Mine came locked and had to find instructions for opening and set the combination on the internet.
I will get a lot of use with this suitcase. I love it!
I will get a lot of use with this suitcase. I love it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com